Senior Cloud Operation Engineer

Senior Cloud Operation Engineer

Location: BENGALURU, KARNATAKA, India
Job Identification: 302243
Job Category: Product Development
Posting Date: 07/16/2025, 09:54 PM
Role: Individual Contributor
Job Type: Regular Employee
Does this position require a security clearance? No
Years: 3 to 5 years
Applicants: Less than 10 applicants
Additional Info: Visa / work permit sponsorship is not available for this position
Applicants are required to read, write, and speak the following languages: English

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.

• Install, monitor, maintain, support, and optimize all production server hardware and software.
• Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status.
• Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances.
• Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.
• Provide on-call support, on a rotating basis. Responsibilities include but not limited to:
  • Incident Management
  • Support and troubleshooting of Staging/Production environments
  • Response and Resolve incidents as per SLA's
  • Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility)
  • Maintain Service High Availability
  • Release Management
  • Test and Deploy solutions and automate to replace manual processes
  • Build and maintain deployment tools/procedures
  • Zero downtime deployments and a high availability mindset
  • Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale.
  • Work with service teams to resolve complex issues that require troubleshooting and knowledge of code.
  • Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA
  • Ensure production security posture
  • Ensure monitoring is robust and effective
  • Change Management
  • Perform Root Cause Analysis

• 6 years overall experience in IT industry
• Minimum 4 years of experience as a Sys Admin/Support
• Strong systems architecture skills
• Strong Linux administration (Understanding of different Hardware family)
• Virtualization Technologies
• Scripting Language (Python/Bash/Shell etc, basic understanding of Java / Go will be good to have)
• Understanding of Networking, Cloud Computing, Load Balancers
• Hands on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent).
• Experience with maintaining high scale deployments, managing high throughput and IO intensive services.
• Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory
• Continuous Integration development/deployment, e.g. Docker, Kubernetes

• Career Level - IC3

• Linux OS Networking troubleshooting
• Linux Server Administration

As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays challenges. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40 years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. Thats why were committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation- or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Locations: BENGALURU, KARNATAKA, India
India