Network Security Engineer

4 days ago

Noida, Uttar Pradesh, India Incedo Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Incedo is hiring for the position of Security Engineer (Tech Support) for one of our clients. If you meet the requirements, please share your profile.

Key Responsibilities:

  • Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.

  • Support firewall devices, including setup, upgrades, policy configuration, and troubleshooting.

  • Assist with the configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies.

  • Analyze traffic logs, system health alerts, and security events using diagnostic tools.

  • Guide users on best practices for perimeter defense, intrusion prevention, and remote access.

  • Work with customers to resolve device performance, failover, and HA setup issues.

  • Contribute to internal knowledge base articles and suggest improvements to existing documentation.

  • Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs.

  • Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed.

Technical Skills Required:

  • Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs, etc.

  • Strong understanding of routing protocols: OSPF, BGP, EIGRP, etc.

  • Hands-on experience with WatchGuard Firebox or comparable UTM/NGFWs (Fortinet, SonicWall, Palo Alto, Checkpoint, etc.).

  • Proficiency in IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, EtherChannel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, and Log analysis.

  • Exposure to Syslog, SNMP, and basic scripting for automation/log parsing.

  • Proficiency with CRM tools like Salesforce or Zendesk.

Preferred Certifications:

  • Palo Alto (PCNSA & PCNSE) or "CCNA Security"

Email ID-

Akansha Makhija, Amit Srivastava, Vipin Arora, Jitender Sharma, Amit Roy

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