Project Manager – Remote

Role OverviewThe Project Manager (PM) at SegWitz plays a pivotal role in bridging the gap between clients and the development team. The PM is responsible for leading end-to-end delivery of complex technology projects from gathering requirements and preparing documentation, to planning sprints, assigning tasks, managing timelines, and ensuring quality delivery within agreed milestones.This role requires technical fluency, client-facing confidence, and operational discipline. The PM will work closely with the CTO but is expected to function independently minimizing technical escalation by understanding software architecture, frameworks, and integration flows.Experience or certification in Six Sigma (Lean or Green Belt) is preferred, as we emphasize process efficiency, data-driven project decisions, and quality management.Key Responsibilities1. Project Planning & DocumentationConduct client meetings to gather requirements and translate them into Software Requirement Specification (SRS) documents.Break down requirements into clear deliverables and user stories.Develop detailed project timelines, Gantt charts, and task dependencies using Freedcamp.Identify resource requirements (developers, QA, designers) and align with team availability.Establish success metrics, scope boundaries, and quality benchmarks before project kickoff.Set Milestones with feasible timelines.2. Team Management & Task DelegationAssign clear, measurable tasks to developers, QA, and designers with deadlines.Ensure workload distribution is balanced across team members.Conduct daily stand-up meetings to track progress, identify blockers, and align priorities.Maintain internal communication across functions (Frontend, Backend, AI, IoT, QA, Design, DevOps).Provide technical direction or validation when required (basic architecture understanding, API flows, DB structure).3. Client Communication & Relationship ManagementServe as the primary point of contact between SegWitz and the client.Conduct weekly progress meetings and submit project status reports.Prepare and deliver milestone presentations with live demo, progress summary, and next-phase plan.Manage client expectations regarding timelines, features, and changes (scope control).Ensure change requests are documented, costed, and approved before implementation.4. Quality Assurance & Delivery ControlCoordinate closely with QA engineers to ensure every milestone passes defined quality benchmarks.Conduct pre-delivery UAT (User Acceptance Testing) reviews internally before client demo.Apply Six Sigma methodologies for process control and continuous improvement.Track defect rates, rework time, and developer utilization as KPIs.Ensure all deliverables meet SegWitz's technical standards and security guidelines.5. Performance Tracking & ReportingMaintain updated dashboards with project timelines and key performance indicators (KPI).Conduct retrospective sessions post-delivery to identify improvement areas.Support the CTO in implementing new development frameworks, tools, and workflow optimizations.6. Risk Management & Escalation HandlingIdentify project risks early (technical, resource, timeline) and develop mitigation plans.Manage escalation calmly and transparently with internal and external stakeholders.Ensure all critical issues are logged, tracked, and resolved within SLAs.Key Skills & AttributesStrong understanding of software development life cycle (SDLC) -> Agile, Scrum, or Kanban.Ability to prepare and interpret SRS, BRD, wireframes, workflows, and test plans.Experience managing web and mobile app development projects (ReactJS, NodeJS, Flutter, etc.).Familiarity with IoT, AI, or data engineering projects is a major plus.Excellent communication and stakeholder management skills.Technically curious, able to discuss APIs, backend logic, and architecture at a conceptual level.Process-oriented mindset (Six Sigma, Lean, or PMP preferred).