Senior QA

17 hours ago

Pune, Maharashtra, India AM Infoweb Full time ₹ 5,00,000 - ₹ 12,00,000 per year

About the Project

We are building a next-generation SaaS-based Voice AI and Automation Platform that enables intelligent inbound and outbound communication for healthcare, insurance, and enterprise clients.

The platform combines FastAPI, Django, Redis, PostgreSQL, Kafka, STT, TTS, LLMs, and Telephony to deliver real-time conversational automation at scale.

Were seeking an experienced QA Engineer to perform end-to-end testing across all modules - including frontend dashboards, backend APIs, voice flows, and cloud integrations - ensuring enterprise-grade quality, reliability, and performance.

Role Overview

As a Senior QA Engineer, you will lead testing for a complex, distributed SaaS product that orchestrates AI models, speech systems, and telephony infrastructure.

Youll be responsible for validating the complete lifecycle - from web UI to backend microservices, to live call handling and API orchestration.

Key Responsibilities

  • Design and execute comprehensive end-to-end test plans covering web, API, voice, and data layers.
  • Test REST and WebSocket APIs built with FastAPI and Django using Postman or pytest.
  • Conduct functional, integration, regression, and UAT testing across multiple environments.
  • Verify data accuracy, transcript precision, and system latency in PostgreSQL / MongoDB.
  • Execute load, concurrency, and failover tests to ensure performance at production scale.
  • Track and manage issues through Jira, ClickUp, or similar tools; collaborate closely with developers for quick resolutions.
  • Review deployment builds, Docker images, and configuration parameters for release readiness.
  • Maintain detailed test documentation, reports, and release sign-off records.

Required Skills

  • 3+ years of QA experience with focus on backend, API, and full-system testing.
  • Proven expertise in REST API and WebSocket testing.
  • Proficiency in Postman, pytest, Selenium / Playwright, and Python scripting.
  • Experience testing applications built on FastAPI / Django, PostgreSQL, Redis, and Kafka.
  • Familiarity with voice/telephony systems such as Twilio, Telnyx, Vonage, or Plivo.
  • Strong understanding of STLC, SDLC, regression cycles, and test case management.
  • Excellent analytical and communication skills with a sharp eye for system-level issues.

Good to Have

  • Exposure to AI-driven SaaS products (LLM, STT, or TTS pipelines).
  • Familiarity with Langfuse, Prometheus, Grafana, or similar observability tools.
  • Experience testing Dockerized microservices, CI/CD pipelines, and AWS or Azure environments.
  • Understanding of security and compliance requirements (HIPAA / SOC2) for enterprise SaaS products.

Engagement Details

  • Contract Duration: 1 to 3 months (extendable based on project scope)
  • Deliverables: QA test plan, defect logs, regression reports, and final release certification

Why Join This Project

  • Be part of a high-impact SaaS platform combining AI, automation, and real-time communication.
  • Collaborate with an elite engineering team building scalable and production-grade systems.
  • Gain experience testing multi-tenant, distributed SaaS architectures with AI-driven workflows.
  • Work in a fast-paced environment where your testing directly shapes platform reliability and performance.

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