Java Support engineer
2 days ago
Job Title:
Java Support / Development (L1 Support)
Location:
Chennai
Employment Type:
Full-time
Job Responsibilities:
- Provide
L1 production support
for Java-based applications. - Monitor application health, logs, and alerts; escalate issues as needed.
- Perform
incident management
and resolve basic technical issues within defined SLAs. - Support bug fixes, minor enhancements, and code deployments.
- Collaborate with development and L2/L3 support teams for issue resolution.
- Maintain documentation for incidents, fixes, and recurring issues.
- Ensure smooth functioning of applications and minimal downtime.
Required Skills & Experience:
- Strong knowledge of
Core Java, J2EE
basics. - Familiarity with
SQL queries
and relational databases (Oracle/MySQL). - Good understanding of
application servers (Tomcat/WebLogic/JBoss)
. - Basic knowledge of
Unix/Linux commands
for log monitoring. - Exposure to
incident tracking tools
like ServiceNow, JIRA, or similar. - Excellent problem-solving, communication, and analytical skills.
Qualification:
- Bachelor's degree in Computer Science, IT, or related field.
- 3 years of experience in
Java support/development
.
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