Telesales Executive
12 hours ago
Shift Timings: 10:30 am – 19:30 pm hrs (9 hrs)
Preshift timings: 15 mins
Post shift timings:15 mins
Office reporting timings:10:15 am
Telesales Agent - Sr. Telesales Agent / Telecom Telesales Process
Selling Skills
Probing Skills
Creativity Skills
Negotiation Skills
Relationship Building
· Use all call-handling procedures at opening, probing, seeking an opportunity to pitch product related services during conversation and while ending the call.
· Responds to customer queries (outbound) in friendly, professional and supportive way
· Ensures compliance with agreed Key Performance Indicators like Sales Targets, conversion targets & Quality scores
· Demonstrates politeness, poise, dignity and emotional maturity in handling calls; handles difficult cases with required frequency and quality
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