Sr. Manager Engineering

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The Data & Insights (D&I) team harnesses the power of data to deliver transformative insights and solutions to EA game teams and players. D&I teams are involved in every aspect of data, driving strategy and governance; building powerful data and AI applications; and developing personalization, experimentation, and analytics tools, and more. When you join D&I, you're joining a team of passionate experts working to enable more profound understanding, better ways of working, and more meaningful experiences for our players.

The Challenge Ahead
The Dynamic Experiences team is building solutions to empower Live Content Personalization at EA with flexible lifecycle management workflows and performant, scalable, and available services. As a Senior Manager, you will lead a team that develops and delivers projects contributing to the enhancement of EA's live services platform, which supports player lifecycle management across our global operations.

You will serve as both a domain expert and engineering architect, driving strategic vision and technical direction for one of the most creative companies in technology. Your leadership will be instrumental in developing innovative solutions that handle massive scale while enabling real-time insights that drive business decisions across EA's franchises.

This role offers the opportunity to shape the future of game development and player experience through cutting-edge technology and modern, cloud-based architectures. You will bring the latest industry experience to the team while building scalable systems that support EA's dynamic content personalization platform.

You will report to the Technical Director II.

Responsibilities

• You will lead the architecture and development of core personalization services, including content management, multi-channel delivery, segmentation, tracking, and reporting
• You will participate in and oversee project scoping, planning, design, and execution, ensuring solutions are well-documented, testable, and maintainable
• You will provide technical leadership, mentoring, and career guidance, ensuring the professional growth and development of team members
• You will foster a collaborative environment that promotes innovation and continuous learning
• You will partner with cross-functional teams in Content Management & Delivery, Messaging, Segmentation, Recommendations, and Experimentation to personalize player experiences at scale
• You will work closely with stakeholders-- including Game Studios, Marketing, and Brand teams --to understand their use cases, translate them into data requirements, and ensure end-to-end data availability for Live Services
• You will leverage massive data sets from 20+ game studios to drive strategic decisions and platform enhancements
• You will promote a data-driven decision-making process and experimentation culture across the organization

Qualifications

• 10+ years of professional software engineering experience with at least 2+ years in technical leadership roles managing and mentoring engineering teams
• Proven track record of leading high-performing teams in fast-paced, dynamic environments
• Deep expertise in large-scale distributed systems and microservices architecture
• Extensive hands-on experience with high-throughput, low-latency live services, personalization platforms, data pipelines, and analytics systems
• Strong programming skills with expertise in software design, algorithms, and data structures
• Experience managing high-traffic, 24/7 services with complex dependencies and multi-cloud architectures
• Experience in multi-cloud architectures and large-scale data processing systems
• Outstanding communication skills, both written and verbal, with the ability to deliver compelling technical presentations
• Experience producing high-quality technical documentation and effectively communicating complex technical concepts to diverse stakeholders

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.