Cosmetology Counsellor
3 days ago
Saravanampatti Coimbatore Tamil Nadu, India
THE COVAI CAREERS
Full time
₹ 2,88,000 - ₹ 4,50,000 per year
We are seeking a highly experienced and customer-oriented Cosmetology Counselor to guide clients through skin, hair, and aesthetic treatment options. The ideal candidate should have strong knowledge of dermatology & cosmetology procedures, excellent communication skills, and the ability to convert consultations into successful treatments. This role demands a blend of technical expertise, patient handling, and sales counseling skills.
Key Responsibilities:
- Client Consultation & Counseling
- Conduct detailed consultations by analyzing client skin/hair concerns and recommending suitable treatments.
- Explain treatment plans, expected results, precautions, and post-care clearly.
- Suggest customized skincare regimens based on client needs.
- Provide professional guidance on dermatology & cosmetology treatments such as peels, lasers, facials, anti-aging procedures, pigmentation treatments, etc.
Treatment Conversion & Sales
- Educate clients about available packages and promote clinic services.
- Achieve monthly consultation-to-treatment conversion targets.
- Follow up with prospective clients and track appointment schedules.
- Maintain strong client relationships to encourage repeat visits.
Clinical Coordination
- Coordinate with dermatologists, technicians, and clinic staff to schedule treatments efficiently.
- Ensure all client records, treatment notes, and consent forms are accurately maintained.
- Monitor client satisfaction and handle customer queries or concerns professionally.
Operational Excellence
- Maintain and update treatment knowledge through continuous training.
- Stay updated with new skincare trends, products, and technologies.
- Ensure a clean, professional, and welcoming environment in the counseling area.
Required Qualifications & Skills:
- Diploma / Certification in Cosmetology, Aesthetics, or Dermatology assistance (mandatory).
- Minimum 2–5 years of experience as a Cosmetology or Aesthetic Counselor in a skin clinic, cosmetology center, or wellness center.
- Strong understanding of skin treatments, lasers, peels, and aesthetic procedures.
- Excellent communication, customer service, and sales skills.
- Ability to build trust and maintain professional rapport with clients.
- Confident personality with strong presentation and problem-solving abilities.
- Knowledge of clinic software or CRM is an advantage.
Job Type: Full-time
Pay: ₹18, ₹24,000.00 per month
Work Location: In person