Two wheeler Technician
2 days ago
Job Responsibilities –
· Install, maintain, and repair our products at customer sites.
· Troubleshoot and resolve technical issues promptly.
· Provide exceptional customer service and ensure client satisfaction.
· Work closely with our technical support and customer service teams.
· Using various strategies and tools to provide effective solutions to customers' concerns.
· Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
· Promptly following up on service requests and providing customer feedback.
· Monitoring equipment and machinery performance and developing preventative maintenance measures.
· Conducting quality assurance and safety checks on all equipment.
· Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
· Providing recommendations about new features and product improvements.
· Monitoring inventory and reordering materials when needed.
· Cross-domain Engineering Skills for e.g. little knowledge of Mechanical, Electrical, and Electronics to gain competency in designing multi-disciplinary technologies
Job Requirements –
· An ITI or diploma degree in electrical & mechanical engineering is preferred.
· A relevant certificate or license is advantageous.
· A valid driver's license and willingness to travel.
· Excellent active listening and customer service skills.
· The ability to deal with multiple requests without being overwhelmed.
· The ability to remain professional under pressure.
· Superb work ethic and a growth mindset.
· Knowledge of MS Office.
Job Types: Full-time, Permanent
Pay: ₹18, ₹22,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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