Senior Reporting Analyst

4 days ago

Noida, Uttar Pradesh, India McGraw Hill Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Overview
Impact the Moment
At McGraw Hill, the Data Quality teams drive progress and help build the future of learning. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you. We are seeking a dedicated, hard-working, and diligent
Senior
Reporting Analyst
for our customer experience team.

How can you make an impact?
As our new Senior Reporting Analyst, you are responsible for leading the development, maintenance, and delivery of advanced data reporting and performance metrics across multiple departments within the Customer Experience organization. This role requires a high level of expertise in data manipulation, report automation, and process improvement, ensuring consistency, security, and accessibility of reporting structures. You will also serve as a key advisor on analytical strategies and reporting enhancements

  • This role requires working 6:30 PM - 3:00 AM IST, with flexibility to adjust to 5:30 PM - 2:00 AM IST during U.S. daylight savings time.
  • This is a remote opportunity, but the ideal candidates should reside within Noida/Greater Noida/Delhi location.

A typical day might include:

  • Lead and prioritize work assignments provided by leadership, ensuring alignment with organizational goals. Oversee daily reporting assignments, delivering high-quality data insights to various end users throughout Customer Experience Team.
  • Manage and fulfill complex ad hoc data requests from multiple departments, utilizing tools such as Oracle, Salesforce, Tableau, Verizon Contact Center, InContact, InView, SharePoint, NICE IEX, and SQL.
  • Develop, automate, and optimize reporting processes to support current and future business needs.
  • Participate and contribute to daily and weekly meetings, providing strategic insights and updates.
  • Analyze existing processes, identify inefficiencies, and recommend advanced improvements to enhance reporting workflows.
  • Collaborate with business partners to communicate project statuses and results effectively.

You should apply if:

  • Bachelor's degree or advanced degree in related field
  • Minimum of 4 years of supplying and creating data analytics in a multi-channel contact center environment
  • Strong experience in Tableau and Alteryx.
  • Advanced skills in SQL, Excel including expertise in formulas and data manipulation.
  • Strong knowledge of Automatic Call Distribution (ACD) technology.
  • Advanced Salesforce data manipulation and reporting capabilities.

Here's what we offer:
There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do

McGraw Hill recruiters always use a
""
email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49603

  • Senior Workplace Analyst

    4 days ago

    Noida, Uttar Pradesh, India Pearson Full time

    About the CompanyPearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose. We are now...

  • Analyst - BE statistical reporting

    2 days ago

    Noida, Uttar Pradesh, India Barclays Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Date live:09/09/2025Business Area:FinanceArea of Expertise:FinanceContract:PermanentReference Code:JR Join us as an Analyst - BE statistical reporting, where you'll play a pivotal role in shaping the future of the Finance Control team by managing the wide projects including Legal entity reporting. At Barclays, we don't just adapt to the future - we create...

  • Analyst Relations Senior Manager/DGM

    1 week ago

    Noida, Uttar Pradesh, India Newgen Software Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Analyst Relations Senior Manager/DGM Location: Noida Department: Marketing Reports to: CMO About the Role We are looking for a dynamic, strategic, and highly organized Analyst RelationsJob Title: Analyst Relations Senior Manager/DGMLocation: Noida Department: Marketing Reports to: CMOAbout the RoleWe are looking for a dynamic, strategic, and...

  • Senior Analyst Finance

    2 weeks ago

    Noida, Uttar Pradesh, India Qualicentric Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    #Hiring #Alert: #Senior #Analyst – #Finance | #Noida (Day Shift)Are you passionate about numbers, analysis, and driving meaningful business insights?We're looking for a detail-oriented and result-driven #Senior #Analyst to join our growing #Finance Team in #Noida.In this role, you'll play a key part in #Financial reporting, budgeting, forecasting, and...

  • Senior Business Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India Iris Software Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior - Business Analyst We're Hiring: Senior - Business Analyst | Experience as Business Analyst, delivering projects using the agile methodology for Risk (preferably Credit Risk in Investment or Corporate Banking) Experience: 7 years (BA Credit Risk) Key Responsibilities:Relevant experience in Business Analyst role delivering projects using...

  • Analyst Relations Senior Manager

    1 week ago

    Noida, Uttar Pradesh, India Newgen Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Analyst Relations Senior Manager/DGMLocation: NoidaDepartment: MarketingReports to: CMOAbout the RoleWe are looking for a dynamic, strategic, and highly organized Analyst Relations Manager to build and strengthen Newgens relationships with top industry analysts (e.g., Gartner, Forrester, IDC) and influential research & advisory firms worldwide....

  • Senior Business Analyst

    6 days ago

    Noida, Uttar Pradesh, India talentumHR Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role : Senior Business AnalystLocation : NoidaWork Mode : Hybrid (23 days/week in office)Compensation : Best in industry, based on experienceAbout the Role : We are seeking an experienced and detail-oriented Senior Business Analyst to join our clients dynamic team. This is a full-time hybrid role, primarily based in Noida, with flexibility for some...

  • Senior Business Analyst

    4 days ago

    Greater Noida, Uttar Pradesh, India Coforge Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Senior Business Analyst - Power BI & TableauJob Description-We are seeking a Senior Business Analyst to lead the transformation of reporting capabilities from Tableau to Power BI. This role focuses on understanding business needs, aligning reporting strategies with organizational goals, and ensuring seamless migration of insights and dashboards to support...

  • Senior Data Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India C2FO Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    More than a mission, C2FO is a better financial system changing the way every business gains access to the working capital they need to thrive. At C2FO, everyone is an employee-owner which means we're all invested in our work and team members. We're a company of team players and self-starters finding new and innovative ways to get things done. If you're...

  • Senior Business Analyst

    4 days ago

    Noida, Uttar Pradesh, India Cloud Angles Digital Transformation Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role Overview:We are seeking a highly skilled and detail-oriented Senior Business Analyst with strong QA capabilities to join our team. This role will focus on data and report validation across the reporting ecosystem, ensuring accuracy, consistency, and integrity of business-critical reports.Required Skills:Strong hands-on experience in UAT testing and...