Servicenow Technical Architect

15 hours ago

Bengaluru Hyderabad Pune, India Anlage Infotech Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Title - Servicenow Architect

Location - Pan India

Working Mode - 5Days WFO (No Hybrid and WFH)

Job Type - Contract to hire

Role & responsibilities

  • 9+ years of IT experience, with at least 7 years in ServiceNow architecture and development.
  • Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM).
  • Strong experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, and Service Portal.
  • Proven track record in designing integrations using REST/SOAP APIs, web services, and third-party tools.
  • Experience with ServiceNow platform upgrades, migrations, and performance tuning.
  • Excellent communication, stakeholder management, and leadership skills.
  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications required; Certified Application Developer (CAD) and Certified Technical Architect (CTA) preferred.
  • Design and architect ServiceNow solutions across ITSM, ITOM, HRSD, CSM, or other ServiceNow modules based on business needs.
  • Lead and mentor ServiceNow developers and administrators; review code and solution designs.
  • Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow solutions.
  • Define and enforce ServiceNow platform standards, best practices, and governance frameworks.
  • Architect integrations between ServiceNow and other enterprise systems using APIs, MID Servers, and integration tools.
  • Oversee custom application development, scripting (client/server), and workflow automation within ServiceNow.
  • Plan and manage ServiceNow upgrades, performance tuning, and platform optimization.
  • Create and maintain architecture diagrams, technical documentation, and solution design documents.
  • Ensure solutions adhere to security, compliance, and data privacy requirements.
  • ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.)

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