EPM/Hyperion - Service Engineer

5 days ago

Bengaluru, Karnataka, India Talent Worx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are seeking a skilled professional to manage our Oracle EDM, Oracle EPM Planning and Hyperion Planning/Hyperion Essbase/Hyperion Essbase Studio modules.

Key Responsibilities:

  • Strong understanding of Hyperion Essbase and Oracle EPM planning modules
  • Experience in EPM data structures, calculations and business rules
  • Proficiency in Oracle database concepts and SQL queries
  • Experience with incident management tools and ticketing systems
  • Receive, analyze, and prioritize EPM related support tickets
  • Identify the root cause of issues in EPM environments
  • Provide timely solutions to users
  • Implement and maintain EPM configurations
  • Troubleshoot complex EPM applications problems
  • Document resolution steps and knowledge base articles
  • Collaborate with engineering / application managers to resolve system issues
  • Support system upgrades and patches
  • Monitor system performances and recommend improvements
  • Participate in on-call rotation as needed.

Qualifications:

  • 5+ year experience with Oracle EPM/Hyperion system
  • Knowledge on IBM Command center
  • Strong technical problem solving abilities
  • Excellent communication skills, not written and verbal
  • Ability to work effectively under pressure in a fast-paced environment

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