Vulnerability Analyst

At EG, we develop software for our customers so they can focus on their profession.

Our industry-specific software is built by peers from the industry, and backed by the scale of EG for stability, innovation, and security.

We are committed to advancing industries by tackling big challenges such as resource use, effi-ciency, and sustainability.

We are a thriving global workforce of 3000+ employees, with a 850+ strong team based in Mangaluru, India. We have a people first culture fostering innovation, collaboration and continuous learning
Join us in creating software that works for people, not software that makes people work. Visit our career page to meet some of your future colleagues, explore our culture, and watch our video " We Make a Difference ".

Learn more about EG here .

We are looking for Vulnerability Analyst with
2+ years
of experience to be based out of
Mangalore
office in India and be part of our growth story.

Are you ready to be part of an amazing team of 20 engineers who are the backbone of our operations? At CloudOps, we manage, support, and troubleshoot over 3000 servers and our large

iPower farm that runs over 150 different products. Our mission is to ensure our IT platforms operate smoothly with minimal downtime. We're looking for passionate individuals to join our dynamic and energetic team. If you thrive in a fast-paced environment and love solving complex challenges, CloudOps is the place for you

Experience And Tools

• Minimum 2 years of professional experience in vulnerability management or a similar cybersecurity role.

• Hands-on experience with vulnerability management tools such as:

• Qualys

• Nexpose / Rapid7
• Flexera

Analytical Skills And Reporting

• Strong analytical thinking skills – ability to interpret vulnerability data, assess risk, and identify trends.
• Proficiency in Microsoft Excel – including pivot tables, advanced formulas, data visualization, and automation features.
• Ability to create clear, structured technical and executive-level reports on vulnerability status and remediation progress.
• Experience in presenting findings and recommendations to technical and non-technical stakeholders.

Process Management And Standards

• Familiarity with ITIL best practices, especially around incident, problem, and change management.
• Ability to collaborate with system owners, infrastructure teams, and security teams to escalate and remediate vulnerabilities.

Communication And Collaboration

• Excellent communication skills, both written and verbal – ability to explain complex technical topics in a simple and clear way.
• Experience working closely with different teams (security, infrastructure, application support) and helping them work towards common goals.

Additional Skills

• Experience working with ticketing systems (e.g., JIRA, ServiceNow).
• Basic understanding of operating system security (Windows, Linux).
• Experience with data automation or integrating scan tool outputs via API or data exports.
• Working knowledge of the CrowdStrike Falcon or similar endpoint detection and response (EDR) platforms.

Key Responsibilities

• Coordinate the vulnerability management process for Linux and Windows systems across 80+ domains and 3,500+ virtual machines.
• Ensure continuous reduction of security vulnerabilities through structured remediation processes, data analysis, and close collaboration with IT teams.
• Monitor and analyze vulnerabilities detected in Qualys, assess risk levels, and prioritize remediation activities accordingly.
• Collaborate with IT engineers and infrastructure teams to ensure timely and effective remediation of identified vulnerabilities.
• Actively manage and continuously improve vulnerability dashboards in Qualys, ensuring clear visibility of vulnerability status, trends, and remediation progress.
• Manage Jira dashboards related to vulnerability management; enhance their structure to support tracking, reporting, and prioritization.
• Handle vulnerability-related tickets in Jira, including creation, assignment, status tracking, escalation, and closure.
• Prepare and present vulnerability reports for internal stakeholders, including monthly overviews of trends, risks, and progress against remediation goals.
• Generate and distribute monthly coverage reports for CrowdStrike and Qualys agents, identifying coverage gaps and opportunities for improvement.
• Serve as a single point of contact between the central security team and the infrastructure team, aligning technical remediation activities with security objectives.
• Support and coordinate with local security coordinators across multiple organizational units to ensure consistent vulnerability management practices.
• Drive continuous improvement in the vulnerability management process, including automation, reporting, and cross-team coordination.
• Ensure clear, proactive communication with all stakeholders regarding remediation timelines, risk exceptions, and upcoming vulnerability-related initiatives.

What Can You Expect From Us

• A professional and business-driven environment with lots of exciting projects
• Super talented and committed colleagues who know that they only get better through collaboration and active knowledge sharing.
• Possibility of personal and professional development
• Targeted training courses in our EG Academy
• Best in industry employee benefits