AR Caller

Summary

As an AR Caller Trainee in Acurus you have to Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions. Manage A/R accounts by ensuring accurate and timely follow-up.

What you'll do
Review AR claims, understand the denial reason, call the payers if required, resolve the issue and take the claim to closureAnalyse the accounts allocated in AR Tool and to take appropriate actionsResearch and interpret from the available data in billing software, EOB, MR, authorization and understand the reasons for denial/underpayment/no responseCheck claim status through third party web portals, Insurance websites, IVR or by calling the payerRecord after-call actions and perform post call analysis for the claim follow-upTake corrective actions covering resubmission of claims, transferring to correct payerMeasured based on the payments collected due to AR efforts of the individual What you have
Any DegreeGood CommunicationKnowledge of Healthcare terminology and ICD/CPT codes will be considered a plusNice-to-haves
Use of medical billing software will be considered an advantageBasic Medical Billing Course completion will be an added advantage

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