Knowledge Management

2 days ago

Bengaluru, Karnataka, India Capgemini Full time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your role
  • Develop and implement knowledge management policies, processes, and standards aligned with ITIL best practices.
  • Collaborate with subject matter experts to capture and document knowledge.
  • Review, validate, and update knowledge base content regularly to ensure accuracy and relevance.
  • Manage the organization's knowledge management platform (e.g., ServiceNow, Confluence).
  • Align knowledge management practices with ITIL processes such as Incident, Problem, and Change Management.
  • Promote a knowledge-sharing culture across teams and departments.
Your profile
  • 4+ years of experience in knowledge management, preferably in an ITIL-aligned environment.
  • Experience with ITSM platforms and knowledge tools.
  • ITIL Foundation Certification (required or preferred)..
  • Strong written and verbal communication skills.
  • Analytical mindset with attention to detail.
  • Ability to work cross-functionally and manage multiple stakeholders.
What will you love working at Capgemini
  • Global Exposure: Work alongside talented colleagues across borders, on projects that shape industries.
  • Continuous Learning: Access to a wide array of training platforms, certifications, and upskilling programs.
  • Career Progression: Structured internal mobility and leadership development pathways.
  • Innovation Culture: Embrace digital transformation and innovation through groundbreaking tech initiatives.
  • Inclusive Environment: Experience a strong sense of community, diversity, and employee well-being.
  • Work-Life Balance: Flexible working policies, employee support initiatives, and wellness programs.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

  • Technical Knowledge Manager

    7 days ago

    Bengaluru, Karnataka, India Netskope Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.Since 2012, we have built the...

  • Knowledge Management Analyst

    2 days ago

    Bengaluru, Karnataka, India Haleon Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Job Description Hello. Were Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, were improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum through a unique combination of...

  • Knowledge Management Analyst

    2 days ago

    Bengaluru, Karnataka, India NTT DATA Full time ₹ 1,20,000 - ₹ 3,12,000 per year

    Req ID: 341592NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Knowledge Management Analyst - Service Desk to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Key...

  • Knowledge Management Advisor

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Computacenter Full time

    Your future tasks will be…The main responsibility of ServiceNow Knowledge Management Advisor to enable the business to deliver services through implementation of knowledge management systems. Create the processes and structures through which knowledge is recorded and shared. Identify and drive employee training and adoption.What you'll do:Significant input...

  • Knowledge Engineer

    3 days ago

    Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Summary: We are seeking a highly skilled Knowledge Engineer to join our team and play a key role in developing and implementing advanced knowledge management frameworks and solutions, enhanced with Generative AI (GenAI) capabilitiesThe successful candidate will create, maintain, and evolve a robust knowledge infrastructure, leveraging AI to drive smarter...

  • Communications & Knowledge Management Manager

    2 weeks ago

    Bengaluru, Karnataka, India Schneider Electric Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary: The Communications & Knowledge Management (KM) Manager plays a crucial role in leading, developing and executing the communications strategies, employee traveler engagement campaigns and knowledge management requirements of the SE Global Business Travel Expense (BTEX) Governance organization. This leader will oversee all worldwide SE internal...

  • Communications & Knowledge Management Manager

    1 week ago

    Bengaluru, Karnataka, India Schneider Electric Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description:Job Summary:The Communications & Knowledge Management (KM) Manager plays a crucial role in leading, developing and executing the communications strategies, employee traveler engagement campaigns and knowledge management requirements of the SE Global Business Travel Expense (BTEX) Governance organization. This leader will oversee all worldwide...

  • DataScience Manager Knowledge Management

    2 weeks ago

    Bengaluru, Karnataka, India eBay Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity...

  • Knowledge Management Lead" "Contract"

    2 weeks ago

    Bengaluru, Karnataka, India Acesoft Labs Full time ₹ 14,40,000 - ₹ 19,20,000 per year

    Dear All,Work Location: BangaloreContract Duration : 2+ YearsWork Exp:6 YearsBudget: 16 LPAN.p:Immediate to 15 DaysWork Mode: HybridInterview Mode: VirtualPosition name: Knowledge Management LeadMust Have:1) Knowledge ManagementIf any one are interested call me Nandha)

  • Intern - Knowledge Management

    3 hours ago

    Bengaluru, Karnataka, India 2070Health Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We're seeking an entrepreneurial intern to codify our playbook for building early-stage healthcare companies. The role centres on capturing and structuring "tribal knowledge" across teams, transforming it into actionable, scalable guides.Key ResponsibilitiesDocument and map existing processes across Go-To-Market, Research, and Product teamsConduct interviews...