Receptionist/Administrator

The Receptionist serves as the first point of contact for clients, visitors, and team members.

This role ensures a welcoming environment, efficient communication, and smooth coordination between departments while maintaining the professional image of the firm.

Key Responsibilities: Front Desk & Client Interaction

• Greet clients and visitors warmly; ensure they feel welcome and attended to.
• Maintain the front office area — clean, organized, and presentable at all times.
• Handle incoming calls, route them appropriately, and record messages accurately.
• Manage client appointments, meeting schedules, and visitor logs.
• Offer refreshments to guests and ensure professional hospitality.

Communication & Coordination

• Manage office phone, email, and courier communication.
• Coordinate with staff for appointments, messages, and task routing.
• Ensure that all client queries are directed to the appropriate person promptly.
• Maintain confidentiality in all communications and document handling.

Administrative Support

• Maintain inward/outward registers for letters, couriers, and parcels.
• Handle basic documentation, printing, and scanning when required.
• Monitor office supplies (stationery, housekeeping items) and raise requisitions for replenishment.
• Support administrative tasks like filing, attendance entry, and meeting arrangements.

Record & System Management

• Maintain a visitor entry log and appointment diary (physical or digital).
• Update daily front office checklists and report to Admin/Partner at day-end.
• Coordinate with accounting or HR team for courier invoices, petty cash entries, etc.

Experience & Qualification

• Qualification: Minimum +2 or Graduate in any discipline.
• Experience: 1–3 years preferred in a front office / client service role.
• Freshers with strong communication and presentable personality may also apply.

Performance Indicators (KPIs)

• Punctuality and attendance consistency.
• Client feedback and visitor experience.
• Timely updates of registers/logs.
• Smooth coordination and zero client waiting complaints.

Job Type: Full-time

Pay: ₹7, ₹10,000.00 per month

Work Location: In person