Front Desk Executive

1 week ago

South Tukoganj Indore Madhya Pradesh, India Knee Xpert Full time ₹ 1,44,000 - ₹ 2,16,000 per year

Job description

Job Title: Receptionist– Healthcare Firm

Location: [Sahaj knee experts - Indore ]

Job Type: [Full-Time]

Job Summary:

The Receptionist is the first point of contact for patients and visitors at the healthcare facility. This role is responsible for creating a welcoming environment, managing front desk operations, scheduling appointments, handling phone calls, and supporting administrative functions. The ideal candidate is organized, compassionate, and able to multitask in a fast-paced medical environment.

Key Responsibilities:

  • Greet patients and visitors warmly and professionally.
  • Answer and direct incoming phone calls in a courteous and timely manner.
  • Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
  • Register new patients and update existing patient records.
  • Verify insurance information and collect co-pays or outstanding balances.
  • Maintain the cleanliness and organization of the reception area.
  • Communicate effectively with clinical and administrative staff.
  • Handle incoming and outgoing mail, emails, and faxes.
  • Ensure patient confidentiality and comply with HIPAA regulations.
  • Assist with general administrative tasks as needed (filing, data entry, etc.).
  • Ayushmaan bharat claim processing experience is required.

Qualifications:

  • High school diploma or equivalent; associate degree or administrative training preferred.
  • Prior experience in a hospital's reception or hotel's reception is strongly preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team-oriented environment and handle stressful situations calmly.
  • Strong organizational and time-management skills.

Working Conditions:

  • Work is typically performed in a healthcare office or clinic setting.
  • May require long periods of standing or sitting.
  • Must be able to manage multiple priorities and respond to emergencies or urgent requests as needed.

Let me know if you want to tailor this description for a specific type of healthcare firm (e.g., dental clinic, hospital, private practice).

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Shift :

Day Shift .

Job Type: Full-time

Pay: ₹10, ₹18,000.00 per month

Application Question(s):

  • Do you have experience in processing the claims of Ayushmaan Bharat?

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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