Front Desk Executive
1 week ago
Job description
Job Title: Receptionist– Healthcare Firm
Location: [Sahaj knee experts - Indore ]
Job Type: [Full-Time]
Job Summary:
The Receptionist is the first point of contact for patients and visitors at the healthcare facility. This role is responsible for creating a welcoming environment, managing front desk operations, scheduling appointments, handling phone calls, and supporting administrative functions. The ideal candidate is organized, compassionate, and able to multitask in a fast-paced medical environment.
Key Responsibilities:
- Greet patients and visitors warmly and professionally.
- Answer and direct incoming phone calls in a courteous and timely manner.
- Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
- Register new patients and update existing patient records.
- Verify insurance information and collect co-pays or outstanding balances.
- Maintain the cleanliness and organization of the reception area.
- Communicate effectively with clinical and administrative staff.
- Handle incoming and outgoing mail, emails, and faxes.
- Ensure patient confidentiality and comply with HIPAA regulations.
- Assist with general administrative tasks as needed (filing, data entry, etc.).
- Ayushmaan bharat claim processing experience is required.
Qualifications:
- High school diploma or equivalent; associate degree or administrative training preferred.
- Prior experience in a hospital's reception or hotel's reception is strongly preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a team-oriented environment and handle stressful situations calmly.
- Strong organizational and time-management skills.
Working Conditions:
- Work is typically performed in a healthcare office or clinic setting.
- May require long periods of standing or sitting.
- Must be able to manage multiple priorities and respond to emergencies or urgent requests as needed.
Let me know if you want to tailor this description for a specific type of healthcare firm (e.g., dental clinic, hospital, private practice).
Job Type: Full-time
Pay: ₹12, ₹18,000.00 per month
Shift :
Day Shift .
Job Type: Full-time
Pay: ₹10, ₹18,000.00 per month
Application Question(s):
- Do you have experience in processing the claims of Ayushmaan Bharat?
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
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