Business Systems Analyst

Do you love creatively solving problems for customers?

Do you want an opportunity to effect change and make a difference at a leading technology organization?

Join our dynamic Enterprise Applications team

Our Enterprise Applications team enables Akamai staff to deliver outstanding customer service through streamlined workflows. This global team collaborates across departments, automating processes and creating a unified framework of enterprise applications. Those efforts drive Akamai's growth and operational efficiency, resulting in significant cost savings for the organization.

Partner with the best

As a Business Systems Analyst, you will operate globally, bridging stakeholders and delivery teams to implement solutions. You will offer expert advice, foster collaboration, and ensure successful delivery of business-driven initiatives.

As a Business Systems Analyst, you will be responsible for:

• Analyzing business problems with stakeholders, recommending scalable solutions to support organizational goal achievement.
• Facilitating requirement discussions, capturing thorough business and functional needs, and presenting them effectively to stakeholders and teams.
• Collaborating with developers, architects, managers, QA, and stakeholders to deliver high-quality solutions meeting business needs
• Coordinating and leading user acceptance testing and resolving user issues post go-live

Do what you love

To be successful in this role you will:

• Have 3+ years of industry experience, and a Bachelor's degree in STEM field or equivalent work experience
• Have 2+ years experience in a Business Systems Analyst role for enterprise-class systems
• Have 2+ years experience writing business and functional requirements
• Have 1+ years experience with Salesforce CRM platform
• Demonstrate exceptional business communication abilities to engage effectively with stakeholders, and internal teams

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you