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22 hours ago
Role Overview: The role of a Patient Calling Executive typically involves several key responsibilities aimed at managing and optimizing the financial aspect of patient interactions within a healthcare organization.
Job Responsibilities:
• Taking inbound patient calls and help them in making payments for their medical bill and resolve other billing queries.
Job Requirements:
• Minimum 2 years' patient calling experience
• Knowledge of basic revenue cycle management processes
• Maintains confidentiality; understands HIPAA regulations.
• Attention to detailing, logical thinking and problem-solving skills
• Proficiency in using billing software, patient management systems, and Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication skills, both verbal and written, with the ability to explain complex financial information clearly and concisely.
• Ability to work independently, prioritize tasks, and handle multiple responsibilities in a fast paced environment.
• Commitment to delivering exceptional customer service and maintaining patient satisfaction.
Education & Certification Requirements
• Undergraduate, Graduate and/or Postgraduate degree
Job Type: Full-time
Pay: ₹300, ₹500,000.00 per year
Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
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