Opening_Team Leader

21 hours ago

Nagpur, Maharashtra, India Hexaware Technologies Full time ₹ 4,00,000 per year

Job description

Opening_Team Leader - Operations (Domestic E-Commerce Inbound) _Nagpur

Only Immediate joiner

5 days working with 24/7 rotational shift.

  • Looking a candidate with overall Minimum 4-8 years of experience in those as a TL for voice Process should at least 1 to 2 year on paper.
  • Voice Experience -Mandate
  • E-Commerce Domain Experience - Added advantage.
  • Good communication
  • Budget - INR 4L
  • Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
  • Graduation - Mandate
  • Only immediate joiner.
  • Inbound
  • Should have prior experience of handling voice process
  • Responsible for meeting the SLA targets
  • Excellent real time management skills
  • Ensure schedule adherence and create an encouraging team environment.

Interested Candidate please share CV on,

or,

call or what's app on

Regards,

Pooja