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Account Manager
2 weeks ago
Botree Software with 25+ years of legacy in DMS and SFA, has been a trusted partner for businesses seeking robust automation solutions. As we transition into a SaaS-first approach, we are looking for an Account Manager role focused on driving the company's growth in India and global markets by expanding business within existing accounts. You will identify and develop new opportunities through consultative selling of our end-to-end solutions, spanning from warehouse to consumer. As a trusted advisor to our customers, you'll guide solution discovery and positioning.
Key Responsibilities
- Account Strategy & Expansion: Grow revenue within existing accounts by positioning Botree's full suite of solutions.
- Customer Engagement: Serve as a trusted advisor, understanding client challenges and proposing impactful solutions.
- Process & Reporting: Implement structured CRM and reporting processes for accurate forecasting and account visibility.
- Renewals & Negotiations: Manage contract renewals and negotiate terms to meet revenue targets while ensuring client satisfaction.
- Delivery Liaison: Collaborate with internal teams to align solutions with client expectations and ensure successful delivery.
Qualifications & Skills
- 7+ years in Account Management, with at least 4 years in a SaaS or tech product company.
- Proven track record in scaling account revenue and driving SaaS metrics (MRR growth, retention).
- Strong communication, stakeholder management, and relationship-building skills.
- Passion for technology and its potential to drive customer success.
- Entrepreneurial mindset with a history of exceeding goals in fast-paced environments.
- Experience managing cross-functional teams and influencing delivery outcomes.
Why Join Us?
- Be part of a legacy-driven transformation into a SaaS leader.
- Work with cutting-edge technology in the DMS & SFA domain.
- Play a key role in shaping strategic sales initiatives in a fast-scaling SaaS environment.
