Manager-Client Servicing

2 weeks ago

Gurugram Mumbai, India Triangular Dots Creative Solutions Full time US$ 90,000 - US$ 1,20,000 per year

About the Role

We are looking for a Manager-Client Servicing & Events who will independently lead client accounts, manage end-to-end event execution, mentor junior team members, and drive impactful results across large-scale projects.

Key Responsibilities

  • Act as the primary relationship owner for key clients, ensuring satisfaction, retention, and growth.
  • Lead end-to-end planning and execution of events, activations, and promotional campaigns across multiple cities.
  • Translate client briefs into strategic event plans and innovative solutions.
  • Collaborate with creative, production, and operations teams to deliver flawless execution.
  • Manage budgets, cost negotiations, and vendor partnerships effectively.
  • Mentor and guide junior executives, delegating responsibilities for smooth project delivery.
  • Drive business development by identifying new opportunities, pitching to prospective clients, and expanding existing accounts
  • Prepare impactful client presentations, pitches, and proposals.
  • Ensure detailed project documentation, reporting, and post-event evaluations.

Requirements

  • 3-6 years of proven experience in client servicing and event management/brand activations.
  • Strong understanding of BTL activations, event operations, and vendor management.
  • Excellent communication, negotiation, and presentation skills.
  • Proficiency in MS Excel, PowerPoint, and proposal creation.
  • Ability to travel for client meetings and events as required.
  • A proactive, problem-solving mindset with the ability to handle high-pressure situations.
  • Prior experience in multi-city event coordination is an advantage.

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