Manager-Client Servicing
2 weeks ago
About the Role
We are looking for a Manager-Client Servicing & Events who will independently lead client accounts, manage end-to-end event execution, mentor junior team members, and drive impactful results across large-scale projects.
Key Responsibilities
- Act as the primary relationship owner for key clients, ensuring satisfaction, retention, and growth.
- Lead end-to-end planning and execution of events, activations, and promotional campaigns across multiple cities.
- Translate client briefs into strategic event plans and innovative solutions.
- Collaborate with creative, production, and operations teams to deliver flawless execution.
- Manage budgets, cost negotiations, and vendor partnerships effectively.
- Mentor and guide junior executives, delegating responsibilities for smooth project delivery.
- Drive business development by identifying new opportunities, pitching to prospective clients, and expanding existing accounts
- Prepare impactful client presentations, pitches, and proposals.
- Ensure detailed project documentation, reporting, and post-event evaluations.
Requirements
- 3-6 years of proven experience in client servicing and event management/brand activations.
- Strong understanding of BTL activations, event operations, and vendor management.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in MS Excel, PowerPoint, and proposal creation.
- Ability to travel for client meetings and events as required.
- A proactive, problem-solving mindset with the ability to handle high-pressure situations.
- Prior experience in multi-city event coordination is an advantage.
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