Telecaller
1 week ago
Key Responsibilities
Administrative Duties:
Manage office administration, documentation, and filing.
Coordinate with internal teams for smooth office operations.
Maintain records of sales, customer interactions, and service requests.
Handle email communication and prepare basic reports.
Telecalling Duties:
Make outbound calls to potential customers for lead generation and sales support.
Answer inbound queries regarding products, services, and offers.
Maintain and update customer database with accurate information.
Follow up with leads and assist sales team in scheduling meetings.
Provide excellent customer service and build positive client relationships.
Requirements
Qualification: Graduate in any discipline (preferred).
Experience: 13 years in admin or telecalling roles (automobile industry experience is a plus).
Proficiency in MS Office (Word, Excel, Email handling).
Good communication skills in English, Tamil
Pleasant personality with customer-handling ability.
Ability to multitask and work independently.
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