Telecaller

1 week ago

Next Vatika Chowk Gurgaon DelhiNCR, India Samarthram Trusth For The Disable Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Summary:We are looking for a Telecaller to join our team and contribute to the customer outreach and lead generation process. The role involves making outbound calls to potential or existing customers, introducing the company's products/services, and converting leads into qualified opportunities.

  • Key Responsibilities:Make outbound calls to prospective customers from the provided database or leads.
  • Explain products or services clearly and convincingly to customers.
  • Answer queries and provide information about products/services.
  • Follow up on leads and maintain a strong pipeline.
  • Record customer details, interactions, and outcomes in the CRM system.
  • Schedule appointments or product demos for field sales representatives (if applicable).
  • Meet daily/weekly/monthly targets for calls and conversions.
  • Maintain a positive and professional attitude while dealing with customers.
  • Work closely with the sales and marketing team to improve lead quality.
  • Required Skills and Qualifications:0–2 years of experience in telecalling or a similar customer interaction role.
  • Excellent verbal communication skills.
  • Ability to handle rejection and remain motivated.
  • Strong listening and persuasion skills.
  • Basic knowledge of MS Office and CRM tools.
  • Fluency in [English / Hindi / Regional languages as required].

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