Application Support Engineer
23 hours ago
We're Hiring Application Support Engineer – Pune
Education / Qualification:
BCA, B.Sc. (Computer Science), MCA, B.E
Desired Candidate Profile:
Relate with customers to understand what their specific needs are, so as to enable the company to meet those needs.
Establish Customer Support Practices.
Strictly comply with the procedures and systems already outlined in standard operating manual of the company.
Provide required support for company's operations as a very important team player.
A thorough knowledge of the Product or Service the company they work for is offering.
Key Skills:
Delivering Customer-Focused Solutions
Technical Support & Problem Solving
Strong Customer Service Orientation
Excellent Communication & Time Management
Roles & Responsibilities:
Provide application support and resolve customer issues
Respond to customer queries through calls & emails
Coordinate with key business executives
Manage a high volume of support tickets/calls
Maintain detailed records of customer interactions
Update mailing lists for continuous communication
Flexible to work in First or Second Shift (as per requirement)
Interested candidates can share their resume at:
&
Come join our team and grow your career with us
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