Application Support Engineer

23 hours ago


PunePimpriChinchwad Area, India Educe Solutions Pvt. Ltd. Full time ₹ 8,000 - ₹ 20,000 per year

 We're Hiring Application Support Engineer – Pune 

Education / Qualification:

 BCA, B.Sc. (Computer Science), MCA, B.E

Desired Candidate Profile:

 
  Relate with customers to understand what their specific needs are, so as to enable the company to meet those needs.

 
  
Establish Customer Support Practices.

 
  
Strictly comply with the procedures and systems already outlined in standard operating manual of the company.

 
  
Provide required support for company's operations as a very important team player.

 
  
A thorough knowledge of the Product or Service the company they work for is offering.

Key Skills:

 Delivering Customer-Focused Solutions

 Technical Support & Problem Solving

 Strong Customer Service Orientation

 Excellent Communication & Time Management

Roles & Responsibilities:

 Provide application support and resolve customer issues

 Respond to customer queries through calls & emails

 Coordinate with key business executives

 Manage a high volume of support tickets/calls

 Maintain detailed records of customer interactions

 Update mailing lists for continuous communication

 Flexible to work in First or Second Shift (as per requirement)

 
Interested candidates can share their resume at:

 & 

Come join our team and grow your career with us 


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