User Experience Designer

5 days ago

Mumbai Metropolitan Region, India ENUM Full time ₹ 5,00,000 - ₹ 25,00,000 per year

The Role:

We are seeking a highly skilled
UX/UI Expert
with proven experience in designing
mobile-first digital banking and fintech solutions
. The ideal candidate will combine strategic thinking, design excellence, and user research expertise to craft seamless and engaging customer journeys. This role requires deep knowledge of
user-centered design, accessibility standards, and mobile application design
with the ability to lead projects from concept to execution while collaborating with cross-functional teams.

Key Responsibilities:

  • Customer Journey Design:
    Create intuitive, end-to-end mobile banking experiences, from onboarding to transactions, ensuring simplicity, accessibility, and trust at every step.
  • User Research & Insights:
    Conduct research, usability testing, and data-driven analysis to uncover pain points, user behaviors, and opportunities for experience improvement.
  • Wireframing & Prototyping:
    Develop wireframes, interactive prototypes, and design flows that bring ideas to life, testing concepts iteratively and incorporating user feedback.
  • Visual & Interaction Design:
    Deliver pixel-perfect, mobile-first, responsive designs that align with brand identity, accessibility standards (WCAG/ADA), and cross-platform consistency.
  • Collaboration:
    Partner with product managers, developers, and business stakeholders to align design solutions with business goals, technical feasibility, and user needs.
  • Usability & Accessibility:
    Ensure that all mobile banking experiences are inclusive, intuitive, and optimized for various devices, with a strong focus on accessibility.
  • Innovation & Trends:
    Stay at the forefront of emerging design tools, methodologies, and fintech trends, applying innovative approaches to enhance the customer experience.
  • Design Governance:
    Contribute to design systems, style guides, and best practices to ensure consistency and scalability across products.

Qualifications & Skills:

  • Bachelor's degree in
    Graphic Design, Interaction Design, HCI, or a related field
    .
  • Minimum
    3 years of professional experience
    in
    UX/UI design
    , preferably within
    mobile banking or fintech
    .
  • Strong portfolio demonstrating expertise in
    mobile-first application design
    and crafting seamless digital customer journeys.
  • Advanced proficiency in design and prototyping tools:
    Figma, Sketch, Adobe XD, InVision, Zeplin, Axure, Framer
    (or similar).
  • In-depth knowledge of
    user-centered design principles, design systems, and accessibility standards
    .
  • Strong communication and stakeholder management skills, with the ability to present design decisions backed by research and data.
  • Ability to balance
    strategic vision
    with
    hands-on design execution
    , adapting to fast-paced agile environments.
  • Prior experience designing
    digital banking, payment solutions, or fintech applications
    .
  • Familiarity with
    Agile/Scrum methodologies
    and working within multidisciplinary teams.
  • Knowledge of
    motion design, micro-interactions
    , and
    designing for emerging technologies
    (e.g., biometrics, AI-driven personalization).

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