Senior SAP Application Expert

As an SAP Application Expert, your primary focus will be configuring, testing, and maintaining SAP SuccessFactors software application that meet our business needs and technological standards. You possess a solid business process foundation and functional knowledge, problem-solving aptitude, and a passion for contributing to a collaborative team environment.

WHAT YOU'LL DO​

Key Responsibilities:

• Collaborate with cross-functional teams including Leads and Engineering Managers to analyze requirements and propose solution design & timelines to deliver agreed objectives
• Lead end-to-end design, configuration, and deployment of Performance, Goals, Succession, and Career Development modules in SuccessFactors. Support go-live and roll-out activities
• Drive & Lead medium to complex requirements gathering, blueprinting (propose solutions and estimate the scope of work), and implementation of goals, reviews, feedback, calibration, and talent pipelines.
• Configure goal libraries, templates, rating scales, workflows, role-based permissions, and dynamic roles (XML where required).
• Implement succession planning, talent pools, readiness ratings, career paths, and development plans aligned with business strategy.
• Identify, troubleshoot, and resolve SAP SuccessFactors issues.
• Contribute to continuous improvement initiatives by leading problem management. Optimize SAP solutions for performance and efficiency
• Create documentation - solution design documents & complex functional specifications.
• Handle functional and integration testing independently, including working with current tools like OpenText ECMx
• Contribute to peer review and mentor other SuccessFactors Functional expert's work, present topics / drive tasks within the Community of Practice (CoP)
• Work with DPO (Data Privacy Office) for global access requirements

​

WHO YOU'LL WORK WITH​

​You will be working with the HXM (Human Experience Management) product team supporting SAP SuccessFactors, OpenText and other related systems. A team of 29 members including both business experts and SAP Application Experts working together driving value delivery, ensuring efficient run services, and continuous improvement initiatives in alignment with our HR operating model.

WHO YOU ARE​

We are looking for people with…​

• Bachelor's degree in Computer Science or related business knowledge
• 8+ years of SAP SuccessFactors functional experience in the relevant modules
• Certification and hands-on experience in multiple modules - SuccessFactors Performance & Goals Management, Succession Planning and Career Development Planning, Compensation modules
• Experience with leading projects and mentoring team members.
• Experience interfacing with stakeholders and ability to translate business requirements into technical specifications.
• Familiarity with Agile development methodologies and experience working in an agile environment.
• Should be able to drive complex SAP SuccessFactors configuration independently and has strong business knowledge, application functionalities and SAP configurations.
• Good understanding of master data, concepts of Analytics and Data
• Good understanding of SAP SuccessFactors landscape and experience in config management in different instances
• Good experience working with Role Based Permissions in SAP SuccessFactors
• Knowledge of GDPR- Data retention and audit reports

Additional skills –

• Willingness to learn, grow, and adapt to new tech challenges and find innovative solutions.
• Openness to different perspectives and ideas and the ability to communicate effectively within a team.
• Openness to feedback and an eagerness to implement suggestions for improvement.
• Adherence to deadlines, quality standards, and other professional practices
• Integrity in all interactions and task completions & Adherence to H&M values.
• Willingness to explore and implement new ideas to improve processes and solutions.

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

• We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. 
• All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET. 
• In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.​

​Take the next step in your career together with us. The journey starts here.​

​​*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

This is a full-time position based in Bengaluru, India.

Apply by sending in your CV in English as soon as possible, but no later than the Date of 30th Nov. Due to data policies, we only accept applications through career page.