Electrical Sales Engineer

2 days ago

Thane Maharashtra India Vision Mechatronics Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Title: Electrical Sales EngineerJob Overview: We are seeking an Electrical Sales Engineer to serve as the primary point of contact for our customers, offering top -notch service and support. You will handle customer inquiries, troubleshoot technical issues, assist with product setup, and maintain customer satisfaction.Key Responsibilities:Act as the main contact for customers, ensuring high -quality service and supportAddress customer inquiries and complaints in a professional and courteous manner, escalating as neededStay current with company products, services, and industry trends to provide accurate informationUse active listening to understand customer needs and suggest suitable solutionsIdentify opportunities to enhance the customer experience and recommend improvementsAssist with product setup, troubleshooting, and resolving technical problemsProcess customer orders and returns efficiently and accuratelyKeep customer records updated in the company databaseFollow up post -purchase to ensure customer satisfactionGenerate reports on customer satisfaction and identify areas for improvementTrain and mentor new customer service representatives on company policies and proceduresParticipate in team meetings to support ongoing improvementsJob Type: Full -time, Permanent (Freshers Welcome)Benefits:Cell phone reimbursementHealth insuranceWorking Hours: Day shiftAdditional Pay: Performance bonusEducation Requirement: Bachelor's degree (preferred)Work Location: In -office (Punjani Industrial Estate, 70 -72, Khopat Rd, Hans Nagar, Thane West, Thane, Maharashtra Experience: 0 -2 yearsNumber of Openings: 5Industry: Electrical EngineeringGender Preference: Male/FemaleCountry: IndiaJob Type: Full -timeWork Location: Office -based Requirements - An enthusiastic attitude - Great Logical and Communication Skills - Recent Graudate - Immediate JoinerBenefits - Performance Bonus - Yearly Increment - Medical Insurance

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