Sr Workday Data Operations Analyst

3 days ago

Hyderabad, Telangana, India Amgen Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role Description:

Amgen is seeking a Senior Workday Data Operations Analyst who will work on our HR Technology group. This role will work out of Amgens Capability Center in Hyderabad, India.

The successful incumbent will have experience within the many aspects of human resources administration to provide customer service support to staff members and managers as a member of our service delivery team. The Senior Associate will also monitor worker data in the Human Resources (HR) system, Workday, and liaise with other groups on processes and analyzing HR system functionality.

Roles & Responsibilities:

  • Resolve escalated Workday issues from HR associates with speed and accuracy
  • Manage Workday security roles and ensure proper governance
  • Build and maintain Workday reports. Conduct audits on data and processes
  • Perform data loads, mass transactions and correcting data discrepancies using EIBs and Mass Operations Management
  • Analyze HR system functionality, identify gaps, perform system testing, and support the configuration of HR system to meet business goals
  • Maintain team knowledgebase and suggest improvements
  • Collaborate on projects and cross-functional process enhancements
  • Provides analysis and documentation to support the quarterly SOX process for Workday Security role assignments and removals.
  • Contributes to knowledge sharing within the team and providing on-floor support

Basic Qualifications and Experience:

  • Strong working knowledge of Workday
  • 5+ years experience in human resources and corporate service center
  • Strong working knowledge of Workday including generating Workday reports, EIBs, Mass Operations Management
  • Strong quantitative, analytical (technical and business), problem solving skills, and attention to detail

Functional Skills:

Must-Have Skills:

  • 4+ years strong working knowledge of Workday including using tools such as EIBs, Mass Operation Management, data audits
  • Experience in creating and using Workday reports
  • 3+ years experience in human resources and corporate service center supporting Workday

Soft Skills:

  • Excellent analytical and troubleshooting skills
  • Strong quantitative, analytical (technical and business), problem solving skills, and attention to detail
  • Strong verbal, written communication and presentation skills
  • Ability to work effectively with global, virtual teams
  • Strong technical acumen, logic, judgement and decision-making
  • Strong initiative and desire to learn and grow
  • Ability to manage multiple priorities successfully
  • Exemplary adherence to ethics, data privacy and compliance policies

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