
Director - Data Analytics
17 hours ago
Director - Data Analytics (Marketing Analytics)
Company DescriptionOrganizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There's another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job DescriptionRole Overview
As Director of Marketing Analytics, you will lead the data-driven marketing function,
focusing on strategy, measurement, and optimization to accelerate business growth in a
dynamic SaaS environment. This pivotal role involves steering the marketing analytics
roadmap, managing a specialized analytics team, and collaborating with
cross-functional stakeholders to translate insights into tangible organizational impact.
Key Responsibilities
● Develop and execute the marketing analytics strategy and long-term roadmap
aligned with SaaS business objectives.
● Build and lead a high-performing team of marketing analysts and data scientists
focused on extracting actionable insights from complex datasets.
● Drive the measurement, reporting, and optimization of multi-channel campaigns
(digital, organic, paid, ABM), including forecasting, attribution, and ROI analysis.
● Partner with product, sales, and engineering teams to unify customer, product,
and market data for enhanced growth opportunities.
● Develop new methodologies for mining and leveraging data (including AI, ML,
and predictive analytics) to improve marketing investment and performance.
● Oversee dashboard creation, KPI benchmarking, and performance analysis to
support exec-level insights and decision-making.
● Design and implement processes for data governance, security, and compliance
across the SaaS platform.
● Present strategic insights and recommendations to senior leadership and
influence company-wide marketing priorities.
● Foster a culture of analytics adoption and continual technical skill development
in SQL, Python, R, and MarTech platforms.
● 12-15 years experience in marketing analytics roles, with 5 years in a SaaS B2B
environment
● Mastery of data analytics, digital marketing KPIs, performance tracking, and
statistical modeling (market mix, attribution, regression).
● Proven leadership in managing analytics teams and collaborating across
functions (sales, product, engineering).
● Advanced expertise in SQL, Python, R, and modern MarTech/BI platforms. Strong communicator able to influence C-suite and cross-functional teams.
● Experience implementing AI/ML in marketing analytics is a plus.
● Strategic thinker, hands-on executor, and proactive innovator with a growth
mindset.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Experience LevelExecutive Level-
Data and Analytics Director
4 weeks ago
Bengaluru, Karnataka, India Albemarle Corporation Full timeJob DescriptionBe an essential element to a brighter future.We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation that make us successful for...
-
Data and Analytics Director
6 days ago
Bengaluru, Karnataka, India Albemarle Full time ₹ 12,00,000 - ₹ 36,00,000 per yearBe an essential element to a brighter future. We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation that make us successful for ourselves, our...
-
Data and Analytics Director
23 hours ago
Bengaluru, Karnataka, India Albemarle Corporation Full time ₹ 1,04,000 - ₹ 1,30,878 per yearBe an essential element to a brighter future.We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation that make us successful for ourselves, our...
-
Director of analytics
2 weeks ago
Bengaluru, Karnataka, India AppsForBharat Full timeLocation: Bangalore, HSRCTC Range: 45 to 55 LPA or depends on last drawn, whichever is lower as per market standardsAbout UsWe are a high-growth startup building products at scale that impact millions of users daily. As we prepare for the next phase of growth, data will be at the heart of every decision — powering product, marketing, operations, and...
-
Director Of Analytics
2 weeks ago
Bengaluru, Karnataka, India AppsForBharat Full timeLocation: Bangalore, HSRCTC Range: 45 to 55 LPA or depends on last drawn, whichever is lower as per market standardsAbout UsWe are a high-growth startup building products at scale that impact millions of users daily.As we prepare for the next phase of growth, data will be at the heart of every decision — powering product, marketing, operations, and...
-
Director, Data analytics
24 hours ago
Bengaluru, Karnataka, India DPDzero Full time ₹ 15,00,000 - ₹ 20,00,000 per yearWe are looking for aDirector of Data Analyticsto lead our Analytics function at DPDzero. 80% of collections decisions in DPDzero are driven by analytics and insights. You will own the charter that powers this and create a perennial moat for DPDzero's success.What you'll doDefine the data analytics strategyand align it with the long-term success of the...
-
Senior Manager Marketing Data Analytics
2 days ago
Bengaluru, Karnataka, India Factspan Analytics Full time ₹ 8,00,000 - ₹ 20,00,000 per yearPosition: Senior Manager marketing AnalyticsBengaluru, KarnatakaFactspan Overview: Factspan is a pure play data and analytics services organization. We partner with fortune 500 enterprises to build an analytics center of excellence, generating insights and solutions from raw data to solve business challenges, make strategic recommendations and implement new...
-
Director of Analytics
3 weeks ago
Bengaluru, Karnataka, India AppsForBharat Full timeLocation: Bangalore,HSRCTC Range: 45 to 55 LPA or depends on last drawn, whichever is lower as per market standardsAbout UsWe are a high-growth startup building products at scale that impact millions of users daily. As we prepare for the next phase of growth, data will be at the heart of every decision — powering product, marketing, operations, and...
-
Data Engineer
2 days ago
Bengaluru, Karnataka, India Data Analytics Full time ₹ 15,00,000 - ₹ 25,00,000 per yearGet to Know the Team Grab has been expanding into multiple lines of businesses. The Grab Data Warehouse team builds business intelligence systems using data from all business lines to provide insights to key stakeholders across the company. Get to Know the Role We are looking for a Lead Data Engineer to lead the design and enhancement of our data...
-
Director - Data Analytics
2 weeks ago
Bengaluru, Karnataka, India Freshworks Full time ₹ 20,00,000 - ₹ 25,00,000 per yearCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...