Loss Prevention Manager

1 week ago

Gopalapuram Chennai Tamil Nadu, India Fresh2Day Super Market Full time ₹ 48,00,000 - ₹ 84,00,000 per year

Job Title: Loss & Prevention Manager

Job Purpose:

To manage and oversee all loss prevention, security, audit, inventory, dump & shrinkage control, SOP compliance, and CCTV operations across assigned stores, ensuring operational integrity and minimizing losses.

Key Responsibilities:

1. Loss Control & Shrinkage Management

  • Implement and monitor strategies to reduce stock loss, cashier shortages, and operational discrepancies.
  • Conduct investigations on losses, thefts, or deviations and recommend corrective actions.
  • Track loss metrics and ensure stores maintain shrinkage within defined limits.

2. Dump and Expiry Management

  • Monitor daily and monthly dump reports (F&V and Non-F&V).
  • Ensure proper handling of expired stock and adherence to FIFO/FEFO practices.
  • Train store staff to minimize waste and losses.

3. Security & Surveillance

  • Oversee store security operations and ensure proper CCTV monitoring.
  • Conduct surprise checks to maintain compliance with security protocols.
  • Coordinate with external security agencies during incidents.

4. Audit & Compliance

  • Conduct operational and financial audits at stores.
  • Ensure proper cash handling, billing accuracy, and store processes are compliant with company standards.
  • Report findings to Cluster Manager and ensure follow-up on corrective actions.

5. Inventory Control

  • Supervise stock counts, including periodic and surprise audits.
  • Investigate and resolve inventory discrepancies.
  • Implement inventory control measures to minimize loss and overstocking.

6. Standard Operating Procedures (SOP) Management

  • Enforce adherence to all company SOPs across stores, including cash handling, inventory, billing, and operational processes.
  • Update and improve SOPs as required, ensuring alignment with best practices.
  • Train and monitor staff for compliance with SOPs and operational guidelines.

7. Reporting & Analysis

  • Prepare regular dashboards on loss prevention, shrinkage, SOP compliance, and audit results.
  • Identify trends, recurring issues, and recommend preventive actions.
  • Provide actionable insights to improve store operations and reduce losses.

8. Training & Awareness

  • Conduct staff training on loss prevention, security, SOP compliance, and cash handling.
  • Promote a culture of accountability, vigilance, and SOP adherence across stores.

Key Skills & Competencies:

  • Strong analytical, investigative, and problem-solving skills
  • In-depth knowledge of retail operations, SOPs, and loss prevention techniques
  • Experience in audit, cash handling, inventory management, and CCTV systems
  • Leadership and team management skills
  • High integrity, confidentiality, and proactive approach

Qualification:

  • Graduate in Commerce, Business Administration, or related field
  • 7 to 15 years of Experience

Thanks & Regards

HR /

Job Type: Full-time

Pay: ₹40, ₹70,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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