Back Office Coordinator

3 days ago

Hyderabad Noida, India Svpower Links Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Role & responsibilities

  • Coordinate between sales, logistics, and accounts teams for smooth order execution.
  • Prepare and maintain sales orders, quotations, and customer correspondence.
  • Track and follow up on pending orders, dispatch schedules, and deliveries.
  • Support the sales team in preparing tenders, documentation, and presentations.
  • Maintain accurate customer records and update CRM systems.
  • Assist in generating sales reports, forecasts, and performance analysis.
  • Coordinate with customers for documentation, payment follow-ups, and after-sales service.
  • Ensure compliance with company sales policies and contract terms.
  • Support project managers in planning, scheduling, and tracking project activities.
  • Coordinate between site teams, clients, and vendors for project execution.
  • Monitor material dispatches, site progress, and documentation status.
  • Prepare project reports, MOMs, and update progress trackers.
  • Ensure timely submission of drawings, GTPs, and approvals from clients/consultants.
  • Follow up on inspection schedules, delivery timelines, and invoicing status.
  • Assist in resolving site-related issues through coordination with internal departments.
  • Maintain all project-related correspondence and ensure document control

Preferred candidate profile

  • Graduate (preferably in Business Administration, Commerce, or related field).
  • 24 years of experience in sales coordination and project coordination or execution support.
  • Strong communication and customer handling skills.
  • Proficient in MS Office (Excel, Word, PowerPoint) and ERP/CRM software.
  • Well-organized, detail-oriented, and able to manage multiple priorities.
  • Knowledge of project-based sales or industrial sector preferred.
  • Diploma or Degree in Engineering (Electrical/Mechanical/Civil preferred).
  • Good understanding of project documentation and client communication.

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