
Java Production Specialist
5 days ago
About the Role :
Our client a leading IT services company with over 20,000 employees is looking for skilled and motivated Java Production Specialists to join their on-site support teams in Bangalore and Hyderabad. This role focuses on providing L2/L3 production support for enterprise Java applications in a fast-paced, client-facing environment.
Ideal candidates will have strong troubleshooting skills, hands-on experience with monitoring tools, and proficiency in Linux/Unix environments.
Key Responsibilities :
- Provide L2/L3 support for Java-based enterprise applications in a production environment.
- Monitor system performance and application health using tools such as AppDynamics, Splunk, Dynatrace, Kibana, and Control-M.
- Perform root cause analysis (RCA) and collaborate with development teams for permanent resolutions.
- Conduct code-level debugging and contribute to bug fixing and support automation.
- Execute SQL queries for troubleshooting and data validation.
- Utilize Linux/Unix command-line tools for diagnostics and support.
- Adhere to ITIL/ITSM processes for incident, problem, and change management.
- Maintain runbooks, support documentation, and knowledge base articles.
- Collaborate effectively with cross-functional and geographically distributed teams.
Required Skills :
years of hands-on experience in Java production support, including bug fixing and automation.
- Proficiency in one or more monitoring/logging tools : AppDynamics, Splunk, Dynatrace, Kibana, Control-M, or ServiceNow.
- Strong SQL skills for query writing and issue investigation.
- Solid debugging and problem-solving skills at the code and application level.
- Comfortable working in Linux/Unix environments using the command line.
- Familiarity with ITIL/ITSM frameworks.
- Excellent verbal and written communication skills.
- Ability to thrive in a high-pressure support environment and drive long-term resolutions.
Additional Details :
This is a work-from-office role, Monday to Friday.
Candidates should demonstrate a problem-solving mindset and be comfortable in a fast-paced production support environment.
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