Technical Program Manager New

Come build at the intersection of AI and fintech. At Ocrolus, we're on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.

Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world's most innovative lenders do business.

We're looking for an experienced Technical Program Manager (TPM) to drive the execution of complex, cross-functional initiatives for our core platform and data infrastructure. In this role, you will be the operational backbone of our engineering organization, ensuring that ambitious technical projects are delivered on time and with high quality. You'll partner with Product and Engineering leaders to manage dependencies, mitigate risks, and provide clear communication across multiple teams, enabling us to scale our systems reliably and efficiently.

Your primary responsibility is to orchestrate and successfully deliver large-scale technical programs. While Product Managers define the "what" and "why," you will own the "how" and "when."

• Program Execution: Own the end-to-end delivery of complex technical programs, from planning and scoping to launch and post-launch analysis. This includes major infrastructure migrations, new service rollouts, and platform-wide security enhancements.

• Project Planning & Tracking: Develop and maintain detailed project plans, identify critical paths, manage schedules, and track progress against milestones. You are the master of the Gantt chart and the Jira board.

• Dependency Management: Act as the connective tissue between engineering teams. Proactively identify, track, and resolve cross-team dependencies to ensure project velocity is maintained.

• Risk Mitigation: Identify potential risks to the project schedule, scope, or quality, and develop clear mitigation plans. You anticipate problems before they happen.
• Stakeholder Communication: Establish and lead communication cadences to keep all stakeholders—from individual engineers to VPs of Engineering—informed about program status, risks, and decisions.
• Process Improvement: Continuously improve our engineering execution and program management processes. Drive the adoption of best practices and tools to enhance predictability and efficiency.

• 5+ years of experience in technical program management, technical project management, or a related role within a software engineering organization.
• Strong Technical Foundation: You must be able to hold your own in technical conversations. You have a solid understanding of cloud platforms (AWS, GCP, Azure), distributed systems, data pipelines, CI/CD, and software development lifecycles.
• Expert in Project Management: Mastery of project management methodologies (Agile, Scrum, Kanban) and tools (Jira, Confluence, Asana, etc.).
• Exceptional Organizational Skills: Meticulous attention to detail and the ability to manage multiple complex projects simultaneously without losing sight of the strategic goals.
• Influence and Negotiation: A proven ability to drive alignment and resolve conflicts across teams with differing priorities. You are skilled at leading through influence.
• Educational Background: A Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

• Leading a stand-up with engineers from three different teams to sync on a project.
• Updating a project timeline and communicating changes to stakeholders.
• Facilitating a technical design meeting to ensure all dependencies are understood before coding begins.
• Identifying a resource conflict between two projects and working with engineering managers to resolve it.
• Drafting a weekly status report for executive leadership.
• Diving into a Jira board to help a team unblock a critical task.

Life at Ocrolus

We're a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values:

Empathy – Understand and serve with compassion

Curiosity – Explore new ideas and question the status quo

Humility – Listen, be grounded, and remain open-minded

Ownership – Love what you do, work hard, and deliver excellence

We believe diverse perspectives drive better outcomes. That's why we're committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.

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