Associate, Accounts Payable

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Billing Associate do at Fiserv?

• Significantly contributes to the revenue cycle through collaboration and attention to detail.
• Ensure timely and accurate client billing to generate revenue for Fiserv line of business.
• Interpret contract language, perform variance / trend analysis, and manage data accurately.
• A change leader who drives process improvements and work within team to achieve goals. Enhance service levels, increase capacities, and address evolving needs of the business.
• What You will do:
• Assume ownership of billing processes for an assigned book of business, including contract analysis, data preparation, billing, and variance trending.
• Accumulate source data from multiple sources, perform data consolidation, and data cleaning.
• Review and analyze complex and multi-business unit client contracts for proper billing set up; work with account management and product teams to ensure client is billed as expected.
• Review processes to drive continuous improvement, leverage automation tools and best practices. Acts as liaison with Clients and ot­­­­her departments, divisions, and organizations to research and resolve client inquires and issues.
• Uses strong analytic skills to solve problems and make decisions based on limited precedents or guidelines.
• Transitioning onshore work from initiation to stabilization and implementing best practices post migration. 
• Think from client perspective and assess to identify root causes of issues and monitor end results / overall compliance.
• SOX compliance mind-set for shared service environment and adhere to process SLA/KPI.
• Manage conflict situations effectively and work positively under pressure keeping end-result in mind.
• Think out of the box and resulting into dollar benefits for the organization. Resolve customer escalations in a timely manner. Able to partner with internal and external parties (e.g., clients, auditors, and management) to drive resolution and continual progress.

What you will need to have:

• Bachelor's degree in accounting or finance. 2-5 years of Finance, Data Analytics, Accounting and/or Billing experience.
• Prior experience with automation tools such as Alteryx, Power Automate and Power BI. Advanced capabilities with Microsoft Excel and other Microsoft Windows applications.
• Prior experience with large ERPs such as SAP, Oracle or Peoplesoft. Ability to collect, aggregate, analyze and interpret data.
• Demonstrates critical thinking skills, interpersonal skills, and technical acumen.
• Excellent written and verbal communication skills. Flexible, self-starter who is willing to take initiative in a fast-paced and dynamic environment and meet required deadlines.
• Ability to act as a liaison with Clients and other departments, divisions, and organizations. Strong situational and time management capabilities in high pressure situations.
• Ability to conceptualize innovative approaches to modernize processes.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.