OSS/BSS Business Analyst Telecom Domain

11 hours ago

Bengaluru, Karnataka, India ACL Digital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Dear job seekers,

We are hiring for OSS/BSS domain specialist for Business analyst role who is available immediately.

Acl digital is hiring for remotely for OSS Business Analyst Telecom Domain

Role: OSS Business Analyst Telecom Domain

Work Location: Remote

Experience: 9 Years to 20 Years

Notice Period: Immediate(Must)

Job Title: OSS Business Analyst Telecom Domain

Location: Remote

Job Type: Full-Time

Experience: 9 Years 20+ Years

Job Summary:

We are looking for an experienced OSS Business Analyst with a strong background in Telecom, OSS systems, and COTS products (Cramer/Granite). This role requires hands-on experience in business analysis, process optimization, and solution design for telecom inventory and operations environments. The ideal candidate will be capable of leading cross-functional workstreams and driving successful OSS implementations.

Key Responsibilities:

  • Act as a bridge between business stakeholders and technical teams, capturing and translating requirements into functional specifications.
  • Lead or contribute to OSS implementation projects, especially related to inventory systems and COTS products like Cramer or Granite.
  • Conduct process analysis, mapping, and re-engineering activities across telecom operations.
  • Identify areas for process improvement and support successful adoption of new practices.
  • Collaborate with clients and internal teams to gather requirements, conduct gap analyses, and define business rules.
  • Participate in project planning, testing, deployment, and post-implementation reviews.
  • Work closely with technical leads, developers, and architects to ensure accurate and timely delivery.
  • Support solution demonstrations and training sessions as needed.

Required Qualifications:

  • Bachelor's degree in Business Analysis, Computer Science, Engineering, or a related field.
  • 10–20+ years of overall experience in functional and/or technical lead roles.
  • Minimum 5 years of hands-on experience in Telecom/Communications industry, focusing on OSS operations and implementation.
  • Strong domain knowledge in Inventory Systems, OSS architecture, and COTS products like Cramer or Granite.
  • Experience in multi-dimensional process improvement functions.
  • Willingness and ability to travel as per project needs.

Desired Skills:

  • Proficient in MS Office tools – Excel, Word, Outlook, Visio.
  • Experience with Business Process Management (BPM) tools.
  • Demonstrated ability in process mapping and improvement identification.
  • Experience leading small-scale functional workstreams with successful implementation outcomes.
  • Knowledge of applied business practices in Telecom, Broadband, and Communications domains.
  • Familiarity with Blue Planet Product Suite is a strong plus.
  • Understanding of telecom-related business processes such as network planning, pricing, and service provisioning.

Thanks & Regards

Amit Kumar

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