It Administrator

Key Skills Required:

Networking:

• Strong understanding of IP addressing, subnetting, routing, and switching
• Hands-on experience with DNS, DHCP, VPNs, and firewalls
• Exposure to configuring and maintaining routers, switches, and access points
• CCNA or equivalent certification (preferred)

System Administration:

• Installation, configuration, and maintenance of Windows/Linux operating systems
• User account management using Active Directory (permissions, roles, access control)
• Experience in patch management, antivirus administration, and system monitoring
• Knowledge of virtualization platforms (VMware/Hyper-V)
• Hardware and peripheral troubleshooting (printers, desktops, laptops, etc.)

IT Infrastructure & Support:

• Provide end-user support for system, software, and network issues
• Maintain IT asset inventory and software license records
• Manage system backups, data recovery, and security compliance
• Familiarity with IT documentation and standard operating procedures

Soft Skills:

• Strong analytical and problem-solving skills
• Effective communication and collaboration across teams
• Proactive approach to identifying and resolving IT issues
• Ability to prioritize and manage multiple tasks efficiently

Roles & Responsibilities:

• Provide technical support and troubleshooting for system, network, and hardware issues
• Monitor and maintain IT infrastructure, ensuring uptime, performance, and data security
• Manage user accounts, access rights, and group policies via Active Directory
• Configure and maintain routers, switches, VPNs, and firewalls
• Perform routine maintenance, software updates, and patch management
• Conduct regular system backups and support disaster recovery planning
• Maintain IT documentation, asset tracking, and incident logs
• Collaborate with internal teams to implement infrastructure upgrades and security policies
• Participate in internal IT audits and compliance reviews
• Provide guidance and mentorship to junior IT team members when needed