Senior Business Account Manager

6 days ago

Noida, Uttar Pradesh, India NoBrokerHood Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Senior Business Account Manager, NoBrokerHood

About NoBrokerHood

Launched in 2018, NoBrokerHood is on a mission to simplify and secure life in residential communities. We've built an all-in-one platform that streamlines everything from visitor entry and domestic help management to maintenance payments and resident communication. Our technology, which includes facial recognition and biometric access, strengthens security while making daily life more convenient for thousands of residents across India.

The Opportunity

Are you a relationship builder with a knack for driving growth? We're looking for a
Senior Business Account Manager
to join our team. In this pivotal role, you'll be the face of NoBrokerHood, responsible for building and nurturing long-term relationships with apartment owners in your assigned territory.

This isn't just about managing accounts—it's about maximizing their value. You'll be a key player in our
post-sales strategy
, ensuring client satisfaction, resolving escalations, and identifying opportunities to upsell new plans and features. You'll also lead a team of Junior Account Managers, mentoring them to success and helping us expand our footprint.

What You'll Do:

  • Build and Maintain Relationships:
    Cultivate strong, lasting relationships with all on-boarded apartment owners.
  • Drive Revenue Growth:
    This is a key part of your role. You'll be responsible for growing your account portfolio by actively
    upselling better plans and additional features
    , successfully renewing subscriptions at the end of their period, and leveraging referrals to create new sales opportunities.
  • Lead and Mentor:
    Guide and manage a team of Junior Account Managers.
  • Ensure Client Satisfaction:
    Handle all post-sales support and escalation management, ensuring a seamless experience that leads to client loyalty and further sales.
  • Become a Product Expert:
    Educate clients about new NoBrokerHood features and offers to demonstrate ongoing value.

Who You Are:

  • A seasoned professional with
    3+ years of experience
    in account management, including
    1+ years of team leadership
    .
  • An exceptional communicator with strong negotiation and presentation skills.
  • Proficient in Hindi and English; knowing a regional language is a plus.
  • Comfortable with field travel and a flexible schedule, including working on weekends with a weekday off.
  • Highly organized and proficient with MS Office (Excel, Word, PPT).
  • A graduate in any field.
  • Mandatory:
    You must own a two-wheeler with a valid driver's license.

What We Offer:

  • Competitive salary with a
    performance-based bonus
    .
  • Travel allowance
    to support your on-field activities.
  • Private health insurance
    to take care of you.

If you're ready to take ownership of a territory, lead a team, and play a crucial role in our mission to create safer, smarter communities, we want to hear from you.

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