Customer Relationship Officer

2 days ago

Sonepur Patna, India The Hiring Company Full time ₹ 2,16,000 - ₹ 2,40,000 per year

Designation – Customer Relationship Executive

Company: Secure Meters

Job Location: Muzaffarpur / Motihari

Education Qualification: Diploma / Graduate

Salary Range: ₹18,000 – ₹20,000 per month + Petrol Allowance

  • Responsibilities:
  • Develop and maintain strong relationships with customers to ensure satisfaction and long-term association.
  • Handle customer queries, complaints, and feedback in a professional and timely manner.
  • Coordinate with internal teams to provide effective solutions to clients.
  • Coordinate with Junior Engineers and the Electricity Board for smooth operations and timely resolution of issues.
  • Conduct regular client visits and follow-ups to strengthen business relationships.
  • Maintain records and prepare reports related to customer interactions and feedback.
  • Achieve customer service targets and contribute to organizational growth.
  • Requirements:Minimum Qualification: Diploma or Graduate.
  • Good communication and interpersonal skills.
  • Two-wheeler (bike) is mandatory.
  • Self-motivated, responsible, and customer-focused.
  • Prior experience in customer relationship management will be preferred.
  • Benefits:Salary: ₹18,000 – ₹20,000 per month.
  • Petrol allowance will be provided.
  • Other benefits as per company norms.

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