Assistant Manager

4 days ago

Noida, Uttar Pradesh, India Access Healthcare Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Experience: 8+ years in HR, with strong exposure to BPO industry

Job Summary:

We are seeking a dynamic and experienced HR Business Partner (Sr. Manager / Director level) to lead the people strategy for our fast-paced BPO operations. The ideal candidate will serve as a strategic advisor to business leaders, aligning HR practices with organizational goals to drive performance, engagement, and growth. This role demands a strong understanding of BPO dynamics, including large-scale workforce management, high-volume recruitment, compliance, and employee relations.

Key Responsibilities:

  • Act as a strategic HR partner to business leaders, providing data-driven insights and solutions to enhance organizational effectiveness.
  • Collaborate with leadership to support business strategy through workforce planning, organizational design, and talent management.
  • Lead HR operations across multiple sites/functions, ensuring smooth delivery of HR services including onboarding, engagement, retention, and exit processes.
  • Manage end-to-end employee lifecycle processes for large-scale BPO workforce.
  • Build and execute employee engagement strategies to reduce attrition and improve morale.
  • Drive performance management processes, leadership development initiatives, and succession planning.
  • Ensure compliance with local labor laws, internal policies, and regulatory guidelines.
  • Partner with Talent Acquisition and L&D teams to ensure hiring quality, training effectiveness, and skill development.
  • Serve as a point of contact for grievance handling, conflict resolution, and disciplinary actions.
  • Use HR analytics and dashboards to monitor workforce trends and make strategic recommendations.

Key Skills & Competencies:

  • Strong HR business partnering experience in the BPO or ITES sector (must-have)
  • Excellent understanding of BPO operations, high-volume hiring, and labor law compliance
  • Ability to influence and build relationships at all levels of the organization
  • Strong leadership, communication, and interpersonal skills
  • Analytical mindset with a problem-solving approach
  • Experience working in a matrix or global environment is preferred
  • Proficiency in HRIS tools and reporting systems

Qualifications:

  • MBA/PGDM in HR or equivalent qualification from a reputed institute
  • 8+ years of progressive HR experience, with at least 35 years in a Senior HRBP role in the BPO industry

Preferred Attributes:

  • Experience managing HRBP teams or leading HR for a large business unit
  • Exposure to digital transformation or HR automation projects
  • Ability to handle scale and complexity across locations or shifts
  • Males Only
  • Overlapping Shifts

  • Assistant Manager

    4 days ago

    Noida, Uttar Pradesh, India INCREDIBLE MANAGEMENT SERVICES PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionINCREDIBLE MANAGEMENT SERVICES PRIVATE LIMITED is a telecommunications company based in New Delhi, India. The company is dedicated to providing innovative telecommunication solutions and services. Our central office is located in the vibrant business district of New Delhi, but our services span the globe. We are continually striving to...

  • Assistant Manager

    1 week ago

    Noida, Uttar Pradesh, India EXL SERVICES Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Assistant Manager Job Description Position Title/Responsibility Level Assistant Manager/Lead Assistant Manager Function GL Accounting and Reporting Reports to Operations Manager-Finance Operations Supervises None Permanent/ Temporary Permanent Location Noida, India Essential Functions Role primarily involves doing Balance Sheet Reconciliations (Sub-Ledger...

  • Assistant Manager

    2 days ago

    Noida, Uttar Pradesh, India VALLABH TEXTILES COMPANY LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionVALLABH TEXTILES COMPANY LIMITED is a textiles company based in G.T. Road, Village Pawa Sahnewal, Ludhiana, Punjab, India. The company is involved in producing and supplying various high-quality textile products. With a focus on innovation and customer satisfaction, VALLABH TEXTILES COMPANY LIMITED aims to be a leading name in the textiles...

  • Assistant Manager

    4 days ago

    Noida, Uttar Pradesh, India KPMG Global Services Full time AU$ 80,000 - AU$ 1,20,000 per year

    Proposed designation​Assistant Manager​Role type​Individual contributor and Supervisory​Reporting to ​Manager​Geo to be supported​Australia​Work timings​Full time

  • Assistant Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Tata Cummins Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job DescriptionWe are seeking a detail-oriented and proactive professional to join our Legal & Strategy team as anAssistant Manager. The role will be responsible for supporting the organization in legal compliance, contract management, and regulatory matters, while also driving strategic initiatives, business research, and cross-functional projects to...

  • Assistant Manager

    4 days ago

    Noida, Uttar Pradesh, India Hullect Services Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Are you passionate about people, culture, and creating a vibrant workplace? We're looking for a dynamic Assistant Manager – HR to lead end-to-end HR functions in a fast-paced, people-first environment.

  • Assistant Manager

    1 week ago

    Noida, Uttar Pradesh, India EXL Talent Acquisition Team Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position:  Assistant Manager (Business Analyst) Reporting to : Manager/Senior Manager Key Requirements: Collaborate with cross-functional teams to elicit, analyze, and document business requirements, processes, and workflows Translate business needs into functional specifications, user stories, and acceptance criteria for teams, ensuring cleartraceability...

  • Assistant Manager Sales

    4 days ago

    Noida, Uttar Pradesh, India Nestlabs Automation Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Customized Management Training Programmes (6 Months + Assistant Manager Absorption)Track 1: Technical B2B Business Development TraineeObjective:To develop high-potential talent into Assistant Managers in B2B technical sales

  • Assistant Manager

    1 week ago

    Noida, Uttar Pradesh, India QX Global Group Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Assistant Manager – Management AccountsPlease share your resume at Job OverviewWe are seeking a dynamic and experienced professional to manage a diverse team handling Accounts Payable, Accounts Receivable/Treasury, and Management Accounting functions. The role serves as the single point of contact for a UK-based client, ensuring high-quality service...

  • Assistant Manager

    1 week ago

    Noida, Uttar Pradesh, India Genpact Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Assistant manager - Accounts payableAssistant manager - Accounts payable-CPG Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced...