Senior Manager Software Engineering

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About Enterprise Architecture:

Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company's technology strategy. The four pillars of Enterprise Architecture include:

1. Architecture as Code : this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.

2. Architecture as Design : this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.

3. Governance : this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.

4. Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.

Organization Context:

Secure File Transfer (SFT) is AXP's core highly available platform managing secure, reliable file exchanges and movement of business-critical data between American Express and its customers & partners. SFT is the enterprise standard and strategic solution for file transfers delivering a critical set of capabilities to our business and its customers, which is at the very core of nearly all business processes in the company today.

Some of the key traits we are looking for: deep technical engineering expertise, wide distributed systems and applications knowledge, proven experience with engineering and supporting an enterprise-wide high availability platform; set, drive and deliver technical goals, make bold decision making and have the tenacity to deliver on the vision. The candidate demonstrates clear examples of experience in all aspects of managing, designing, engineering and operationally maintaining a critical "always on" application platform.

Ideally this candidate would have experience building such applications in their career history while demonstrating proficiency, proven expertise and strong knowledge of the managed file transfer (MFT) domain with few or more of the following skills.

Responsibilities:

· Lead business and security enablement team and support world class business solutions to enable business teams

· Ability to comprehend and recommend solutions and best practices to business, information

· Ensures their security and technical delivery teams

· Guide a group of engineers on industry best practices for solution delivery, design and development

· Delivering software solutions that meet or exceed customer and partner expectations by developing and driving innovation and experimentation within Technology

· Able to share technology domain expertise with architects and other specialists across multiple organizations

· Empower teams to succeed at scale

· Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics

· Responsible for the people management of a co-located and remote engineers

· Ensure team contributes to company standards. Coach, guide and promote creation of high quality, clearly documented, and compliant deliverables across teams.

· Work with business partners, product team and service delivery engineers closely to understand the product and customer needs; and enable the product and customer vision for the company. Collaborate with a wide variety of stakeholders within business and technology teams to prioritize, plan, and execute the schedule for major product releases.

· Manage Tech OKRs and strive to continuously improve the metrics month over month.

· Drive innovation within a fast-paced agile environment

Qualifications

Education & Experience

• 5+ years of experience leading software engineering teams
• Bachelor's degree in computer science, computer science engineering, or related experience required; advanced degree preferred
• Extensive hands-on experience building and being responsible for the development of complex, large scale enterprise applications and products that require a deep understanding of application logic and dependencies
• Experience with Scrum, Kanban, or another Agile application development methodology
• Ability to build and use positive relationships with your team, business and technology partners
• Deep knowledge of front end, middleware and backend technologies relevant to your team's domain
• Expert in leading industry file transfer protocols such as AS2, FTP(s), SFTP, HTTPs Direct
• Expertise in cryptography algorithms for encryption and decryption based on X509, PGP, compression, decompression, ASCII to EBCDIC and EBCDIC to ASCII
• Expert in one of application deployment automation tools such as Chef, IO, Puppet
• RFC standards and systems security
• Linux, TCPIP networking, firewalls, load balancers, databases and Java based applications
• Knowledgeable in shell scripting
• Proficient with providing business process consulting, integration solutions for file/API gateways while adhering to AXP enterprise governance and security standards

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.