
Cloud R Analyst
1 week ago
Cloud R Analyst — Role Summary
Experience Level: Junior (0–2 years)
Objective: Support and maintain stable, secure, and optimized ERP environments across Cloud (Azure or equivalent), On-Premise, and hosted platforms. Provide technical administration, monitoring, and troubleshooting to ensure seamless business operations.
Key Responsibilities
- Cloud & Infrastructure Support:
- Assist in administration and monitoring of ERP systems hosted in Azure or other cloud platforms.
- Support resource provisioning, backups, and system performance monitoring.
- Ensure compliance with cloud security and enterprise IT standards.
- System Administration & Maintenance:
- Apply regular patches, updates, and upgrades for ERP, Windows Server, and SQL Server environments.
- Monitor integrations, scheduled tasks, and background processes to maintain system reliability.
- Collaboration & Issue Resolution:
- Work with IT teams, application vendors, and end users to troubleshoot issues.
- Conduct root cause analysis and provide long-term solutions for recurring problems.
- Deployments & Configurations:
- Support ERP deployments, environment refreshes, and module rollouts.
- Configure and support third-party integrations.
- SQL & Automation Skills:
- Write and interpret SQL queries for reporting, validation, and issue resolution.
- Assist in database design, development, and maintenance activities.
- Monitor database performance and troubleshoot issues to ensure optimal functionality.
- Perform regular data cleaning, validation, and quality checks.
- Support database backup, recovery, and disaster recovery planning.
- Understanding of ETL processes and data warehousing concepts.
- Experience with database monitoring tools. (ex. Solarwinds)
- Use PowerShell scripting to automate administration tasks.
- User & Security Administration:
- Manage accounts, roles, and permissions.
- Enforce security protocols across Cloud and On-Prem environments.
Required Knowledge & Skills
- Exposure to ERP systems (Epicor ERP knowledge is advantageous).
- Familiarity with Cloud platforms (Azure preferred, AWS or GCP also valuable).
- Proficiency in SQL Server and PowerShell scripting.
- Understanding of enterprise IT architecture, security, and compliance standards (e.g., ISO, SOC).
Preferred Certifications (Optional but Valuable)
- Microsoft Azure Fundamentals (AZ-900) – foundational cloud knowledge.
- Microsoft Azure Administrator (AZ-104) – cloud resource management.
- Database Fundamentals (DP-900 or MTA: Database) – SQL/database concepts.
- ITIL Foundation – service management best practices.
- Epicor ERP Foundation / Cloud certification (advantageous, but not required).
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