
Floor Co-ordinator
2 weeks ago
The Floor Coordinator is responsible for overseeing the day-to-day administrative and operational functions of a hospital floor to ensure smooth patient flow, timely services, and coordination among departments. This role acts as a liaison between patients, medical staff, nursing teams, and support departments to maintain high standards of patient care and satisfaction.
Key Responsibilities:
- Monitor and coordinate patient admissions, discharges, and transfers on the assigned floor
- Ensure all patient-related services (diagnostics, pharmacy, housekeeping, dietary, etc.) are delivered efficiently
- Act as the first point of contact for resolving patient or relative complaints or concerns on the floor
- Liaise with doctors, nurses, and paramedical staff to facilitate timely treatment and services
- Maintain and update daily floor reports, patient census, and documentation logs
- Ensure compliance with hospital protocols, safety standards, and infection control measures
- Coordinate with the housekeeping team to maintain cleanliness and hygiene on the floor
- Monitor equipment availability and functionality; escalate maintenance issues as required
- Train and guide junior staff or interns (if applicable)
- Support emergency preparedness and assist in code situations (e.g., Code Blue, Code Red)
- Escalate operational challenges or delays to the Floor Manager or relevant department heads
Key Skills & Competencies:
- Strong organizational and coordination skills
- Good interpersonal and communication abilities
- Problem-solving attitude with a calm and composed demeanor
- Basic understanding of hospital information systems (HIS)
- Ability to multitask in a high-pressure environment
- Knowledge of hospital operations, patient rights, and healthcare regulations.
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