Process Analyst

About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit

Annotation Associate

Summary
As an Annotation Associate, you will be responsible for manually annotating and labeling data items for our client in the Data Annotation space. This role includes supporting various streams that are part of the team/project. You will provide day-to-day support to the project leads and the teams, ensuring the accuracy and reliability of data sets.

Responsibilities:

• Manually annotate and label data items.
• Verify the accuracy and reliability of data sets.
• Create targeted sets to evaluate and improve judgment quality.
• Annotate search results based on how well they satisfy user needs.
• Verify annotated data and correct any errors.
• Maintain records of completed work.
• Ensure consistency in data annotation.
• Provide feedback to improve data annotation processes.
• Collaborate with team members to meet project objectives.
• Analyze test results to identify areas of weakness and make recommendations for improvement.

Qualifications:

• A bachelor's or master's degree.
• Open to fresh graduate with required languages proficiency.
• Native / Certified in required languages (English/ Mandarin/ Cantonese/ Japanese/ Korean/ Arabic/ Thai).
• Proficient in English communication skills.
• Experience with data labeling and categorizing.
• A keen eye for detail to ensure accuracy in annotation.
• Strong research skills to analyze the possible intents behind user search queries.
•  Ability to manage time effectively and meet deadlines.
• Ability to analyze data and follow complex instructions.
• Ability to aggregate and analyze data in Excel.
• Experience with data labeling and categorizing.
• Listening to content and transcribing the content (Listening, Speaking, Reading, Writing).
• Understanding of the domain relevant to the annotation project (Ex: Audio, Text annotation, speech recognition, Natural language Processing is preferred.

About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit

Annotation Associate

Summary
As an Annotation Associate, you will be responsible for manually annotating and labeling data items for our client in the Data Annotation space. This role includes supporting various streams that are part of the team/project. You will provide day-to-day support to the project leads and the teams, ensuring the accuracy and reliability of data sets.

Responsibilities:

• Manually annotate and label data items.
• Verify the accuracy and reliability of data sets.
• Create targeted sets to evaluate and improve judgment quality.
• Annotate search results based on how well they satisfy user needs.
• Verify annotated data and correct any errors.
• Maintain records of completed work.
• Ensure consistency in data annotation.
• Provide feedback to improve data annotation processes.
• Collaborate with team members to meet project objectives.
• Analyze test results to identify areas of weakness and make recommendations for improvement.

Qualifications:

• A bachelor's or master's degree.
• Open to fresh graduate with required languages proficiency.
• Native / Certified in required languages (English/ Mandarin/ Cantonese/ Japanese/ Korean/ Arabic/ Thai).
• Proficient in English communication skills.
• Experience with data labeling and categorizing.
• A keen eye for detail to ensure accuracy in annotation.
• Strong research skills to analyze the possible intents behind user search queries.
•  Ability to manage time effectively and meet deadlines.
• Ability to analyze data and follow complex instructions.
• Ability to aggregate and analyze data in Excel.
• Experience with data labeling and categorizing.
• Listening to content and transcribing the content (Listening, Speaking, Reading, Writing).
• Understanding of the domain relevant to the annotation project (Ex: Audio, Text annotation, speech recognition, Natural language Processing is preferred.
• Experience with annotation tools and platforms is preferred.

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