Job Title: Operations Manager – E-commerce

7 days ago

Jammu, Jammu and Kashmir, India Exxceliq Solutiions Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Job Title: Operations Manager – E-commerce

Location: Jammu

Experience: Minimum 2 years in e-commerce operations

Key Responsibilities:

  • Order Manifestation & Fulfillment:

Manage daily order processing across all e-commerce portals (Shopify, Amazon, etc.) ensuring accurate and timely manifestation.

  • Logistics Coordination:

  • Maintain daily reconciliation with all logistics partners.

  • Ensure timely dispatches and delivery tracking.

  • Liaise with logistics partners for operational updates, issue resolution, and performance reviews.

  • Vendor & Cost Management:

  • Evaluate and onboard new logistics partners as needed.

  • Work on cost optimization strategies to reduce logistics and shipping costs without compromising service quality.

  • Reporting & Analysis:

  • Maintain and update Excel-based trackers for dispatches, returns, and cost metrics.

  • Use Pivot Tables and VLOOKUP for data reconciliation and report generation.

Requirements:

  • At least 2 years of hands-on experience in e-commerce operations

  • Proficiency in Excel (VLOOKUP, Pivot Tables mandatory)

  • Strong coordination and communication skills

  • Ability to work independently and manage multiple stakeholders

  • Familiarity with e-commerce platforms and shipping APIs preferred

Job Types: Full-time, Permanent

Pay: ₹300, ₹420,000.00 per year

Education:

  • Bachelor's (Required)

Experience:

  • Advanced Excel: 2 years (Required)
  • E-Commerce: 2 years (Required)
  • Operations management: 2 years (Required)

Work Location: In person

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