CRM (Real estate)

9 hours ago

Gautam Buddha Nagar, India propkarmaa Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Job Title: Customer Relationship Manager (Real Estate)

Company: PROPKARMAA PVT. LTD.
Location: Sector 142, Noida
Experience Required: 1–3 Years (Real Estate experience mandatory)
Working Mode: Work From Office
Working Days: 6 Days
Salary: Competitive + High Incentives

About PROPKARMAA

PROPKARMAA is a rapidly growing real estate organization known for delivering transparent, trustworthy, and customer-centric property solutions. We believe in building long-term relationships and offering a seamless experience to every homebuyer.

Role Overview

We are seeking a proactive and client-focused Customer Relationship Manager (CRM) who can manage client interactions, coordinate site visits, ensure timely follow-ups, and provide exceptional service throughout the pre-sales and post-sales journey.

Key Responsibilities

  • Manage inbound and outbound client queries related to ongoing PROPKARMAA projects.

  • Understand customer requirements and recommend suitable property options.

  • Schedule, coordinate, and follow up on site visits.

  • Maintain accurate client data and follow-up records in the CRM system.

  • Assist clients throughout booking, documentation, and post-sales processes.

  • Build strong relationships to generate referrals and repeat clients.

  • Collaborate with sales, operations, and documentation teams to ensure smooth client servicing.

  • Resolve client concerns and ensure high levels of customer satisfaction.

Requirements

  • 1–3 years of experience in Real Estate (mandatory).

  • Excellent verbal and written communication skills.

  • Strong follow-up ability and customer-handling skills.

  • Good understanding of real estate projects, market trends, and customer expectations.

  • Ability to multitask and manage multiple client interactions simultaneously.

  • Pleasant personality and customer-first approach.

  • Experience with CRM software is an added advantage.

What We Offer

  • Professional, supportive, and growth-oriented work environment.

  • Attractive incentive structure.

  • Opportunity to work closely with an energetic and expanding team.

  • Career advancement opportunities within PROPKARMAA.

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