Customer Service

2 days ago

Chennai, Tamil Nadu, India Sutherland Full time ₹ 1,00,000 - ₹ 1,20,000 per year
Company Description

Sutherland specializes in Digital Engineering, offering advanced Al, Automation, Cloud Engineering, and Advanced Analytics solutions. We partner with iconic global brands, providing market-leading technologies and business process excellence. With over 200 patented inventions, we drive digital transformation, optimize business operations, and pioneer innovative solutions through our seamless "as-a-service" model. Our proven strategies and agile execution enable us to engineer digital outcomes for every client we serve. Learn more at

Job Description
  • Resolves Customer issues, questions, concerns with effective, clear and professional written and oral communication in Mandarin.
  • Provides prompt and efficient service to Vendors including the appropriate escalation of Vendors' issues.
  • Builds Platform and business knowledge to better serve Vendors
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions in Mandarin.
Qualifications

HSC, any Graduation * or 10+5 or 12+3 Diploma along with Mandarin language certificate.

Additional Information

Requirements:

  • Proficiency in Mandarin (spoken and written) and English.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to multitask, work under pressure, and handle difficult situations calmly.

  • Customer Care

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

    Company: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

  • Customer support executive

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer Service

    2 days ago

    Chennai, Tamil Nadu, India Savvy Search Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service & Renewals ExecutiveLocation: Chennai About the Employer: A reputed and growing organization in the customer service industry, known for its employee-centric culture and career growth opportunities.Role Overview: Were hiring dynamic Customer Service & Renewals Executives to handle customer queries, upselling, and renewal...

  • Customer Service

    20 hours ago

    Chennai, Tamil Nadu, India Homegenie Building Products Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Homegenie Building Products Pvt Ltd req Customer Service & Installation ManagerInterested candidates can you share your resume on this no : Company: Homegenie Building Products Pvt. Ltd.Location: Chennai (Head Office / Factory – Poonamallee Bypass Road, Vanagaram, Chennai – About UsHomegenie Building Products Pvt. Ltd. is a 17-year industry leader in...

  • Customer Service

    2 weeks ago

    Chennai, Tamil Nadu, India SHAL Group - SEA HAWK LINES Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title:Executive – Customer Service & PricingExperience:3–4 yearsLocation:ChennaiIndustry:Liner / ShippingJob Summary:We are seeking a motivated professional with 3–4 years' experience inCustomer Service & Pricingfor a Liner company. The role involves handling customer coordination, managing bookings, and supporting pricing activities to ensure...

  • Service Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India JR Communication & Power Service Full time ₹ 15,000 - ₹ 21,000 per year

    * Perform installation, commissioning, and configuration of UPS systems and batteries at customer sites.* Diagnose and repair technical issues related to UPS and battery systems.* Carry out routine preventive maintenance as per schedule.* Respond to customer service calls and provide efficient field support.* Provide basic training to customers on installed...

  • Customer Service

    4 days ago

    Chennai, Tamil Nadu, India Matrimony Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Customer ServiceTamil NaduPosted On07 Oct 2025End Date09 Oct 2025Required Experience0 - 1 YearsBasic SectionNew Job Title-No. Of Openings50BANDBand 1GradeLevel 1DesignationCustomer Service AssociateCampus/Non Campus-Employment Type-Requisition TypeNewEmployee Category-TAT30Closing Date09 Oct 2025OrganisationalCompanyMatrimony.ComBusiness UnitMM-Bharat...

  • Customer Service

    2 days ago

    Chennai, Tamil Nadu, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...