Transportation Representative, ORSA

2 weeks ago

India Glow Beauty On Demand Full time ₹ 5,00,000 - ₹ 10,00,000 per year

DESCRIPTION

TOC (Transportation Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.

A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.

Responsibilities include, but are not limited to:
  • Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
  • Develop and/or understand performance metrics to assist with driving business results.
  • Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
  • Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
  • Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
  • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
  • Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
  • Providing real-time customer experience by working in 24*7 operating environment.

BASIC QUALIFICATIONS

  • Bachelor's degree
  • 10-24 months of work experience.
- Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams
  • Proficiency in Advanced Excel (pivot tables, vlookups)
  • Demonstrated ability to work in a team in a very dynamic environment

PREFERRED QUALIFICATIONS

  • Logistics background and lean/six sigma training is a plus
  • Proficient in SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner

Job details

  • IND, TS, Hyderabad - Virtual Supply Chain/Transportation Management

Job Id: OmJ/NuVic6NIW 4X3PCx/Dxt4jlYHkMQTmz10K5NKPzTOXKEkTZfuKx Fu14UTDS3dbhlSpzf5vij1Hoff0 ovNpibEyOeAqMAuLYUHy6r5Hgum9YL0RUbUn0JwfIXvB9SXRKppFaYKURwuqRLcWg9sLo/Pro7 Ob/JbRhRGywJ5D8R

  • Transportation Representative, ROW IB

    2 weeks ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONA Transportation Representative at ROW IB facilitates flow of information between different stakeholders (Warehouses/Category teams/Carriers) and resolves any potential issues that impact customer experience and business continuity. Transportation Representative at ROW IB works across Inbound operations. Inbound Operations deals...

  • Transportation Representative, IN Channel Support

    1 week ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONNetwork Operation Center team is looking for a Transportation representative to join its AMZL (Amazon logistics) CO (Central Operations) that supports in driving transportation (Last Mile) related programs.Central Operations Transportation Representative ensures positive interaction between Amazon operators, third party companies...

  • Transportation Representative, Trans SME

    1 day ago

    India Amazon Music Full time

    Job Description DESCRIPTION NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to...

  • Transportation Representative, Trans SME

    2 weeks ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONNOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to...

  • Transportation Representative, ROW IB

    1 day ago

    India Amazon Music Full time

    Job Description DESCRIPTION A Transportation Representative at ROW IB facilitates flow of information between different stakeholders (Warehouses/Category teams/Carriers) and resolves any potential issues that impact customer experience and business continuity. Transportation Representative at ROW IB works across Inbound operations. Inbound Operations deals...

  • Building Transportation Efficiency

    2 weeks ago

    India beBeeLogistics Full time ₹ 9,00,000 - ₹ 12,00,000

    Our company is looking for a highly skilled Transportation Operations Representative. This role will play a vital part in ensuring the smooth functioning of our transportation operations across multiple geographies. As a representative, you will facilitate the flow of information between stakeholders and resolve potential issues that impact customer...

  • Transportation Representative, RoW APEX

    2 weeks ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONOver the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon's transportation network. It ensures hassle free, timely pick-up and...

  • Transportation Representative, Transportation Representative

    1 day ago

    India Amazon Music Full time

    Job Description DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement...

  • Sales And Marketing Representative

    1 day ago

    Mumbai, India Saudi Arabia Full time

    Job Description Required for a Leading Advertising Company In Saudi Arabia Position - Sales Representative Salary - 3000 to 3500 (Food Including) Location - Saudi Arabia Experience - 03 ot 05 years in a advertising field Qualification - Any Graduation Working hours - 08 Hours Duty Accommodation and Transportation Provided by the company

  • Customer Service Representative

    7 days ago

    India Career Comfort Full time

    We're Hiring Customer Support Representatives (CSR) – US Process (Medical Billing) Why Join Us? Work from Office – Enjoy a professional environment with a supportive team. Night Shift (Mon-Fri, US Calling) – Weekends are yours to relax Inbound Calling – No Sales, No Targets Quick Joining – Start your journey with us right away Attractive...