SAP ISU CRM Functional Professional
2 days ago
Experience: 5+ Years
Job Type: Remote
Work time zone: IST time
Client: Bosch
End Client: SWS (Southern Water Service)
Job Description:
- 5+ years of hands on SAP CRM core configuration and project delivery experience with at least one SAP CRM project full implementation in the Utilities sector.
- Must have experience and strong awareness of SAP CRM to ISU middleware configuration. (BDOCS)
- Strong Knowledge of Business transaction configuration for example IR
- Knowledge of technical master data structure in CRM (business partner as well as utilities specific technical master data)
- Comprehensive understanding of the SAP WEB UI and UI component workbench.
- Must have knowledge of the following business processes with experience in the utilities arena
- Move in/Move out
- Payment Scheme
- Contract management
- Complaints
- Campaigns Management
- Experience with ERMS, SAP Gateway & Fiori would be a plus
- Strong communication skills required: written, verbal, strong interpersonal skills and able to participate actively in project requirement discussions and business process analysis.
- Experience in performing impact assessments in the CRM area and writing lower level design specifications.
- Ability to work collaboratively across the different SAP work streams (functional and technical teams) and with the different stakeholders.
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