Director / Sr. Director - (Risk, Policy and UW)

Required Experience

10 Years +

Skills

Credit underwriter ,

Risk & Policy ,

Credit strategy

• 1 more

Are you passionate about solving roadblocks & challenges faced by MSMEs in India?

MSMEs contribute significantly to India's total GDP. 90% of India's ~$1 Trillion Retail Market is controlled by Micro, Small & Medium Enterprises (MSMEs). Which means ~$900B worth of commerce flows through these ~60M MSMEs in the form of shops/kiosks/homes, scattered all over the country. We at Khatabook, have a vision to empower MSMEs and help them increase their incomes. We have built a product that brings efficiency in MSME operations by providing them easy to use tools to manage their receivables, inventory and billing which creates transparency in their cash flow. Within the Khatabook platform, we have also enabled the facility to take loans for their short term working capital needs for select Khatabook users that are displaying good credit behavior. Our app has been downloaded over 100 Million times with a monthly active user base of 8 Million+ which are adding 220 Million+ transactions with a transaction value of $18 Billion.

Why work with us?

People are our biggest asset At Khatabook, every one of us is a dynamic superstar. We have carefully bred an ecosystem which hires nothing but incredibly and exceptionally talented people who can dream, collaborate, experiment, and break new ground. We're a strong team that looks out for each other.

Your role

We, at Khatabook, are looking for a Director / Senior Director – Credit Risk will lead the end-to-end credit risk function for Khatabook's lending business. This includes driving credit policy design, underwriting strategies,portfolio management, and risk governance across the lifecycle of digital lending. The ideal candidate will bring deep experience in credit risk management within fintech or lending organizations, and will be responsible for building a robust and scalable credit framework to support growth while maintaining portfolio quality.

What would you do at Khatabook?

Credit Risk Strategy & Framework

Define and implement the overall credit risk strategy, governance, and framework for

Khatabook's lending products. Develop risk appetite statements, credit policies, and approval

frameworks aligned with business goals and regulatory requirements.

Underwriting & Policy

Lead design and continuous refinement of underwriting models, scorecards, and rule engines for SME and individual credit segments. Collaborate with data science and product teams to embed

data-driven credit decisioning and automation. Build differentiated credit policies for various product lines (BNPL, working capital, merchant loans, etc.).

Portfolio & Performance Management

Monitor and analyze portfolio performance, delinquency trends, and loss metrics to identify early

risk signals. Implement proactive risk controls, early warning systems, and portfolio optimization

strategies. Drive initiatives to enhance collection efficiency and minimize credit losses.

Governance & Compliance

Establish robust credit review and monitoring mechanisms in line with internal and external audit

standards. Ensure compliance with RBI and other regulatory guidelines applicable to digital

lending and NBFC partnerships. Partner with finance, legal, and compliance teams to manage

risk governance and reporting.

Stakeholder & Leadership Management

Partner with business, product, and technology leaders to balance growth with prudent risk

management. Manage and mentor a team of risk professionals, building strong analytical and

operational capabilities. Present portfolio insights and risk recommendations to senior leadership and board committees.

What are we looking for

10+ years of progressive experience in credit risk management, underwriting, and policy within fintech, NBFC, or banking environments.

Proven track record in designing and implementing credit strategies for unsecured or MSME

lending portfolios.

Strong understanding of credit lifecycle management, from origination to collections and portfolio

review.

Hands-on experience with credit bureau data, alternate data, and digital underwriting models.

Experience working with analytics, data science, and risk technology teams.

Strong business acumen, analytical rigor, and ability to influence cross-functional stakeholders.

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About Company

About Khatabook

We exist to empower India's 60 Million strong MSMEs. Our users' motives, methodology, expectations and behaviour are significantly different from our own when they interact with the internet and technology ecosystem which makes it harder to build for them, to solve that. Our first offering – is an Android App that has been downloaded over 10 crore+ times, which has resulted in having an active merchant base of over 9 million users.

As more businesses are adopting digital for business than ever before, Khatabook's goal can be summed up simply - Empowering merchants by simplifying their business by

• Building a complete business management platform.
• Helping businesses increase their incomes by providing them the power of technology and ammunition of insights & digital reports.
• Offering a platform catering to the specific needs of the MSME space.

We are an equal opportunity workplace. We expect your authentic, original selves at work always and stand against discrimination on the basis of caste, creed, gender, religion or background.